ERP Logistic Support Analyst-60020288

State of South Carolina

Columbia (SC)

On-site

USD 70,000 - 90,000

Full time

10 days ago

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Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid holidays

Job summary

State of South Carolina’s Department of Administration, Division of Enterprise Applications (SCEIS) seeks an ERP Logistic Support Analyst to support logistics and procurement modules, diagnose issues, and implement system enhancements.

This onsite role in Columbia requires strong analytical skills and cross-functional collaboration with agencies to deliver training and documentation, while leveraging SAP and other ERP tools.

Qualifications

A bachelor's degree in business administration, information systems, computer science or a related field and relevant experience.
Relevant ERP systems implementation and/or governmental procurement experience can substitute the degree on a year-by-year basis.

Responsibilities

Provide operational support to state agencies for the resolution of help desk requests/incidents; diagnose issues, recreate user scenarios, and deliver timely solutions.
Review, analyze, and resolve organizational structure change requests.
Drive cross-training initiatives; develop training materials and knowledge transfer tools.
Identify opportunities for process enhancements, system improvements, and better user experiences in collaboration with internal teams and external agencies.
Document requirements, develop test scripts, and participate in testing cycles for system enhancements.
Deliver or support training sessions and create user-friendly documentation for stakeholders.

Skills

Analytical thinking

Organizational skills

Customer service skills

Education

Bachelor's degree in business administration, information systems, computer science or related field

Tools

SAP

Ivalua

Azure DevOps

Confluence

Job description

ERP Logistic Support Analyst

The Department of Administration's Division of Enterprise Applications' (DEA) SC Enterprise Information System (SCEIS) team is seeking an ERP Logistic Support Analyst to join our team. We are in growth mode, and it is an exciting time to be a contributing member of SCEIS! SCEIS is the backbone of our business processes and ultimately empowers decision makers to improve government for the citizens. If you enjoy working at the intersection of people, process, and technology, and motivated by a fast paced, multi-tasked and transforming environment, then this position could be for you! You will serve as a functional resource for the enterprise enhancement and primary support on the Logistics Team of SCEIS, and as such implement and maintain related functionality in SAP and other software products. This role will work closely with other DEA team members, management, and other outside agencies to support the on-going development of system enhancements to include identification, testing, documentation, and training activities. This critical role is ideal for a critical thinker and skilled analytical professional who excels at cross-functional collaboration with a deep understanding of Enterprise Resource (ERP) systems. Come join the journey to deliver modern and sustainable enterprise applications and operations and positively affect SC Government systems!

Job Responsibilities

This position is onsite in Columbia, SC.

Key Responsibilities

Provide operational support to state agencies for the resolution of support requests/incidents logged by the Help Desk. Act as a subject matter resource for logistics and procurement modules by diagnosing issues, recreating user scenarios, and delivering timely, effective solutions.
Serve as a point of contact for reviewing, analyzing, and resolving organizational structure (org) change requests.
Drive cross-training initiatives within the team to ensure continuity of operations, build functional depth, and reduce single points of failure. Develop/maintain training materials and knowledge transfer tools.
Partner with internal teams, stakeholders, and external agencies to identify opportunities for process enhancements, system improvements, and better user experiences.
Support system updates by documenting requirements, developing test scripts, and participating in testing cycles to ensure successful implementation of enhancements.
Deliver or support training sessions, create user-friendly documentation, and communicate system updates to a wide range of stakeholders.

Minimum And Additional Requirements

A bachelor's degree in business administration, information systems, computer science or a related field and relevant experience.
Relevant experience in ERP systems implementation and/or governmental procurement can be substituted for the required degree on a year-by-year basis.

Additional Requirements

Must have strong analytical and organizational skills.
Must be able to work with and coordinate the efforts of a diverse group of professionals at all levels of an agency.
Candidate must possess excellent customer service skills and approach to dealing with people at all levels by providing pleasant, professional and courteous interaction.
Knowledge of processes related to contracting, bidding, procurement regulations, shopping carts, purchase orders, inventory management and/or sales and distribution.
Ability and willingness to learn and to maintain a high level of knowledge of enterprise systems.
Ability to communicate verbally and in writing and to present in front of large and small audiences.
Position may require overnight travel.
Position may require employee to work evenings and weekends.
Position may be required to report to work during emergency situations.
Must have the ability to work in a team environment toward a common goal.

Preferred Qualifications

Understanding of SC Consolidated Procurement Code and Regulations.
Understanding of procurement and/or inventory processes.
Experience using SAP, Ivalua, Azure DevOps, and Confluence.

The Department of Administration is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

Benefits

Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
15 days annual (vacation) leave per year
15 days sick leave per year
13 paid holidays
Paid Parental Leave
S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
Retirement benefit choices *

State Retirement Plan (SCRS)
State Optional Retirement Program (State ORP)
Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.

Benefits For State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

Will you now or in the future require sponsorship from the Department of Administration for employment visa status?

Please select which of the options below best represents your level of education and experience.

At least a bachelor's degree in business administration, information systems, computer science or related field and relevant experience.
An associate degree and more than two (2) years of experience specific to implementing an Enterprise Resource (ERP) system and or relevant experience in governmental procurement.
A high school diploma and more than four (4) years of relevant work experience specific to implementing an Enterprise Resource (ERP) system and or relevant experience in governmental procurement.
None of the above.
Required Question