ERP Implementation Lead — Operations & Manufacturing

Steel Service Center; Illinois; On-site; USD 90,000 - 120,000; Full time

Job summary

Steel Service Center in the Chicago area seeks a Business Process Manager to drive operational efficiency and lead a major ERP implementation across the organization. You will partner with production and administrative leaders to prioritize projects and ensure smooth change management.

The ideal candidate has 7+ years of business experience (3+ in ops/manufacturing/IT), strong leadership and project management, and a track record of improving processes. Travel between locations is expected.

Qualifications

• Bachelor’s degree in business, operations management, IT or related field.
• 7+ years of business experience with 3+ years in operations, manufacturing, or IT.
• In-depth knowledge of ERP systems and business software.
• Proven leadership and project management abilities.
• Curious and able to gain buy-in for improvements.
• Strong analytical, organizational, and communication skills.
• Understanding of manufacturing plant processes and ISO 9001 is a plus.
• Willingness to travel locally between locations.

Responsibilities

• Lead the ERP implementation project and coordinate with stakeholders to ensure minimal disruption to operations.
• Drive process improvements to enhance operational efficiency across the organization.
• Provide post-implementation user support, including training and troubleshooting at multiple locations.
• Coordinate with external consultants and tech providers for upgrades and changes.
• Analyze procedures to align with best practices and ERP benefits.
• Prepare regular status reports on project progress and key decisions.

Skills

Critical thinking

Organizational skills

Communication skills

Leadership

Project management

Training

Travel flexibility

Education

Bachelor’s degree in business, operations management, IT or related field

Tools

ERP systems

Business software

Job description

Steel Service Center in the Chicago area seeks a Business Process Manager to drive operational efficiency and lead a major ERP implementation across the organization. You will partner with production and administrative leaders to prioritize projects and ensure smooth change management.

The ideal candidate has 7+ years of business experience (3+ in ops/manufacturing/IT), strong leadership and project management, and a track record of improving processes. Travel between locations is expected.