ERP Implementation Consultant - HCM

Kreative Core Technologies; United States; Remote; USD 90,000 - 140,000; Full time

Job summary

Kreative Core Technologies is seeking a Senior Tyler HCM Consultant to deliver functional consulting and knowledge transfer for public-sector clients across Tyler HCM modules.

You will translate government HR and payroll processes into precise configurations, train staff, and ensure go-live readiness while maintaining strict governance and documentation.

This fully remote role requires strong communication, multi-workstream leadership, and deep ERP experience.

Qualifications

• 3+ years of functional consulting on Tyler Technologies HCM implementations.
• Hands-on configuration across core Tyler HCM modules: Payroll, Position Control, Benefits Administration, and Employee Self‑Service.
• Deep understanding of state and local government HR and payroll practices, budgeting, labor compliance (FLSA), and retirement/benefits administration.
• Experience leading payroll and HR data migration, parallel payroll processing, and reconciliation within ERP programs.
• Experience delivering role-based end-user training and producing structured documentation in a government ERP context.
• Ability to manage multiple workstreams independently in a fully remote, client-facing environment.

Responsibilities

• Deliver high-quality functional consulting and knowledge transfer across Tyler HCM modules for public-sector clients.
• Translate government HR and payroll processes into precise Tyler ERP configuration and workflow design.
• Partner with client HR and payroll leaders to analyze requirements, configure the system, and ensure go-live readiness.
• Serve as a trusted advisor guiding HR staff through challenges and surfacing process improvements.
• Ensure structured knowledge transfer so clients are confident and self-sufficient managing Tyler HCM post-implementation.
• Analyze client HR and payroll business models and document software requirements across Tyler HCM modules.
• Configure Tyler HCM in alignment with client budgeting, pay structures, and benefit plans.

Skills

Communication

Stakeholder management

Training delivery

Documentation

Remote work

Education

Bachelor's degree

Tools

Tyler HCM

Payroll modules

Data migration tools

ERP systems

Job description

Your Mission

• Deliver high-quality functional consulting and knowledge transfer across Tyler HCM modules for public-sector clients
• Translate complex government HR and payroll processes into precise Tyler ERP configuration and workflow design
• Partner with client HR and payroll leaders to analyze requirements, configure the system, and ensure full operational readiness at go-live
• Serve as a trusted advisor - not just a trainer - guiding HR staff through challenges and surfacing process improvement opportunities
• Ensure structured knowledge transfer so clients are confident and self-sufficient managing Tyler HCM post-implementation

Key Responsibilities

• Tyler HCM Configuration & Implementation
• Analyze client HR and payroll business models and document software requirements across assigned Tyler HCM modules including Payroll, Position Control, Benefits Administration, Employee Self-Service, and Time & Attendance
• Configure Tyler HCM in alignment with client position budgeting, pay structures, benefit plans, and fiscal year requirements
• Configure approval workflows, payroll controls, and system security in accordance with client operational and audit requirements
• Consult with HR directors, payroll managers, and department leads to capture workflow, integration, and reporting needs
• Support system integration activities between Tyler HCM and adjacent Tyler modules (Finance, Utility Billing) and third-party systems (retirement systems, benefits carriers, timekeeping)
• Data Migration & Conversion
• Guide clients through data mapping and conversion from legacy HR/payroll systems to Tyler HCM applications
• Lead data migration activities including employee master data mapping, historical payroll and leave balance migration, and opening balance validation
• Identify data conversion issues and partner with technical staff to resolve them ahead of go-live
• Execute payroll and HR data reconciliation between legacy systems and Tyler HCM to confirm migration accuracy prior to cutover
• Testing & Quality Assurance
• Develop functional test scripts and end-to-end payroll and HR workflow scenarios for Tyler HCM modules
• Support structured testing phases (SIT, UAT), including parallel payroll runs, and confirm client readiness for go-live across all HR workstreams
• Track defects and coordinate resolution with the project team and Tyler vendor support through to closure
• Support parallel processing activities and payroll reconciliation between legacy and new systems prior to cutover
• Training & Knowledge Transfer
• Design and deliver role‑based end‑user training sessions - remote and onsite as required - tailored to Tyler HCM client workflows
• Develop client‑facing training materials including user guides, process guides, quick reference sheets, and job aids specific to Tyler HCM module configurations
• Create or adapt custom HR and payroll reports to meet client‑specific operational and reporting requirements
• Build HR staff capability to independently administer and sustain the Tyler HCM environment post‑implementation
• Project Governance & Delivery
• Maintain accurate project documentation including configuration logs, issue logs, agendas, trip reports, and timesheets
• Participate in weekly project status meetings, steering committee presentations, and departmental working sessions
• Provide weekly progress updates, time tracking, and effort reporting to support budget management
• Escalate functional risks, configuration issues, and scope changes to the Project Manager proactively and with recommended resolution paths
• Execute all assignments in accordance with KCT's delivery methodology and quality standards

Expected Outcomes

Success in this role includes:

• Tyler HCM configurations that fully align with client position control, pay structures, and compliance obligations
• Clean, reconciled payroll and HR data migrations with no material discrepancies carried into go-live
• Confident, self‑sufficient client HR teams capable of administering Tyler HCM post‑implementation
• Structured, well‑documented testing cycles - including successful parallel payroll runs - with defects tracked and resolved ahead of go-live
• Strong client trust in KCT's HR and payroll implementation expertise and delivery discipline

Qualifications

• Required Experience
• 3+ years of functional consulting experience on Tyler Technologies HCM implementations
• Hands‑on configuration experience across core Tyler HCM modules including Payroll, Position Control, Benefits Administration, and Employee Self‑Service
• Deep understanding of state and local government HR and payroll practices, position budgeting, labor compliance (FLSA), and retirement/benefits administration
• Experience leading payroll and HR data migration, parallel payroll processing, and reconciliation activities within ERP implementation programs
• Technical / Functional Skills
• Experience delivering role‑based end‑user training and producing structured documentation in a government ERP context
• Ability to manage multiple workstreams independently in a fully remote, client‑facing environment
• Bachelor's degree in a relevant field (Business, Public Administration, Information Systems, or a related field) preferred
• Professional Skills
• Strong written and verbal communication skills with both technical and non‑technical stakeholders, including department directors and executive leadership
• Confident, executive‑level presence when advising client leadership and steering committees
• Sound judgment in balancing client satisfaction with delivery discipline and scope adherence
• Ability to adapt effectively within dynamic, multi‑stakeholder public‑sector environments
• Preferred Qualifications
• SHRM-CP, SHRM-SCP, Certified Payroll Professional (CPP), or equivalent government HR/payroll credential is advantageous but not required. Agile/Scrum experience or certification in hybrid ERP delivery environments is a plus.
• Great-to-have Qualifications (not required)
• Working knowledge of adjacent Tyler modules is a nice‑to‑have and supports more integrated, cross‑functional implementation engagements. Preference is given to candidates with additional exposure to one or more of the following:
• Finance
• Utility Billing
• Enterprise Permitting & Licensing (EPL)
• Enterprise Asset Management (EAM)
• Other Tyler Functional Modules

Professional Expectations

• All KCT team members and contractors are expected to uphold the following standards:
• Demonstrate deep functional knowledge of government ERP processes and Tyler HCM module capabilities
• Maintain disciplined documentation and configuration practices throughout the project lifecycle
• Exhibit confident, professional communication with both technical and non‑technical client stakeholders
• Balance client satisfaction with delivery discipline and scope adherence
• Adapt effectively within dynamic, multi‑stakeholder public‑sector environments
• Uphold strict confidentiality of all KCT and client information in accordance with the executed Service Agreement and NDA
• Store all work product exclusively in KCT-approved cloud environments (Microsoft SharePoint / OneDrive); no storage on personal or unauthorised platforms
• Submit accurate monthly invoices by the last business day of each calendar month, itemised by date, hours, and deliverable
• Lead with professionalism, accountability, and a commitment to quality at every phase of delivery