ERP & Data Governance Leader

Roskam Baking Company, LLC; Grand Rapids (MI); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Tuition reimbursement

Life and disability insurance

401(k) plan with company match

Job summary

Roskam Foods, headquartered in Grand Rapids, Michigan, is seeking an Enterprise Systems Manager to oversee ERP, CRM, HRIS, and financial platforms, drive data governance, and lead system improvements across departments.

You will manage upgrades, ensure data security, and collaborate with finance, operations, and IT teams to optimize workflows and reporting. A strong PM background and ERP expertise are essential.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field.
• Minimum of 5–7 years of experience managing enterprise systems in a mid-to-large organization.
• Proven experience with ERP platforms (e.g., SAP, Oracle, Microsoft Dynamics).
• Experience in manufacturing or supply chain environments is a plus.
• Strong project management, organizational, communication and leadership skills.
• Excellent analytical and problem-solving abilities.
• Proficiency in SQL, system integration, and reporting tools.
• Ability to manage multiple projects and priorities.
• Strong understanding of business processes and system workflows.
• Commitment to continuous improvement and innovation.

Responsibilities

• Manage the day-to-day operations of enterprise systems including ERP, CRM, HRIS, and financial platforms.
• Ensure system performance, availability, and scalability to meet business needs.
• Monitor system health and troubleshoot issues proactively.
• Lead system implementation projects including planning, configuration, testing, and deployment.
• Coordinate upgrades and patches with minimal disruption to business operations.
• Evaluate new technologies and recommend improvements or replacements.
• Ensure data accuracy, consistency, and security across all enterprise systems.
• Develop and enforce data governance policies and procedures.
• Collaborate with departments to standardize data entry and reporting practices.
• Work with finance, HR, operations, and other departments to understand system needs and optimize workflows.
• Translate business requirements into technical specifications.
• Provide training and support to system users.
• Manage relationships with software vendors and service providers.
• Negotiate contracts, licenses, and service level agreements.
• Monitor vendor performance and ensure compliance with terms.
• Develop and maintain dashboards and reports for business intelligence.
• Support decision-making with accurate and timely data insights.
• Ensure reporting tools are aligned w/ business KPIs & systems comply with regulatory requirements (SOX, GDPR).
• Implement and monitor cybersecurity measures.
• Conduct regular audits and risk assessments.

Skills

ERP management

SQL

Project management

Leadership

Systems integration

Vendor management

Education

Bachelor’s degree in Information Systems or related field

Tools

SAP

Oracle

Microsoft Dynamics

Job description

Roskam Foods, headquartered in Grand Rapids, Michigan, is seeking an Enterprise Systems Manager to oversee ERP, CRM, HRIS, and financial platforms, drive data governance, and lead system improvements across departments.

You will manage upgrades, ensure data security, and collaborate with finance, operations, and IT teams to optimize workflows and reporting. A strong PM background and ERP expertise are essential.