ERP Business Analyst

Cape Fox Shared Services; Portsmouth (VA); On-site; USD 160,697 - 175,697; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Tuition reimbursement

401K with company match

Paid time off

Company holidays

Job summary

Cape Fox Shared Services seeks an ERP Business Analyst to support NAVSEA Shipyard programs in Portsmouth, VA. You will apply Lean Six Sigma, process improvement, and data analysis to optimize enterprise systems and ensure alignment with business goals.

The role requires collaboration with cross-functional teams, documenting requirements, and driving ERP lifecycle activities. Incumbents are encouraged to apply; position contingent on award with comprehensive benefits.

Qualifications

• Experience with ERP systems and Navy shipyard programs.
• Proven ability to gather requirements and document processes.
• Lean Six Sigma methodologies applied to process improvement.

Responsibilities

• Maintain, improve, and streamline ship maintenance business processes.
• Analyze business needs and support ERP applications deployment.
• Coordinate with cross-functional teams to collect requirements.
• Document functional specs and process maps for the organization.
• Support data analytics, dashboards, and NAVSEA metrics.

Skills

ERP

Navy Shipyard Programs

Lean Six Sigma

Data analysis

Process improvement

Change management

Requirements gathering

Documentation

Job description

Overview

Cape Fox subsidiary, Kwaan Tech, LLC, is seeking a highly organized and motivated ERP Business Analyst to join our team in support of a NAVSEA Shipyard Support Office (NSSO) client. This role requires strong knowledge of Navy Shipyard Programs and Corporate Software Suites, Lean Six Sigma methodologies and practices; experience with process improvement, data gathering, analysis, and change management activities in the core focus areas.

This position is contingent upon award. Incumbents are encouraged to apply!

Compensation and Benefits

The salary range (or hiring range) for this exempt position is: $160,697 - $175,697

The above salary range represents the company's good faith and reasonable estimate of the range of possible compensation at the time of posting. In addition, we offer a variety of benefits, including company holidays, paid time off, health insurance, dental insurance, vision insurance, life and disability insurance, tuition reimbursement, as well as a 401K with company match. This job will be posted until filled or withdrawn.

Key Responsibilities

• Maintaining, developing, and improving corporate, ship maintenance community business processes
• Facilitation and continuous process and performance improvement (CPPI) Lean Six Sigma (LSS) Black Belt services; technical writing and configuration management services
• Analyze business needs and processes to assist with developing, implementing, and maintaining the organization's Enterprise Resource Planning (ERP) applications
• Coordinate with cross‑functional teams to gather requirements by understanding workflow, goals, and processes
• Act as liaison between the development teams and business stakeholders to ensure that ERP solutions align with business objectives
• Document business requirements, functional specifications, and process maps to serve as a reference for the organization
• Analyze system performance and user feedback to identify opportunities to improve processes and ERP functionality
• Provide subject matter expertise in continuous process improvement for consistency, efficiency, and standardization across NAVSEA, NSSO, and related communities
• Develop and implement change strategies, governance, and workflows for shipyard business processes
• Facilitate and support technical conferences, meetings, and symposia, including content development and analysis
• Provide event management support with Lean Six Sigma or equivalent services, including process mapping, data analysis, and cost‑benefit assessments
• Coordinate reviews and consensus‑building for AIM‑NG chapters and other process documentation
• Deliver functional expertise and user experience for Ship Maintenance Community Corporate IT Software Suite
• Analyze business cases and facilitate requirements development for changes to IT applications and business processes
• Support IT development, execution, and release assessments, including effectiveness and lessons learned
• Participate in Digital Program Office (DPO) reviews and IT management board meetings
• Support the development, enhancement, and maintenance of corporate metrics, dashboards, and data visualizations for ship maintenance and analytics
• Conduct continual program and software life‑cycle planning, data mining, alternatives assessments, and prediction and decision support analytics in support of NAVSEA metrics
• Integrate data from multiple shipyard IT systems to enable comprehensive analytics and reporting
• Ensure data integrity, quality, and security across all supported systems
• Collaborate with Data Architects and Programmers to implement data‑driven solution
• Provide business process analysis, requirements development, and documentation
• Support project documentation, status reporting, and deliverable tracking
• Assist with resource planning, budget management, and responses to data calls and inquiries
• Participate in program reviews, kick‑off meetings, and special reviews, providing business process and IT system expertise
• Apply knowledge of NSY business processes and shipyard IT infrastructures, including system interface diagrams
• Develop and maintain business process and requirements maps, including "As Is" and future state documentation
• Support digital transformation initiatives and user experience analysis for IT systems
• Participate in Technical User Groups (TUGs), Metric Community of Practice (MCoP), and IT management board meetings
• Provide business process analysis and requirements development support for NSSO program management
• Support document development documentation, status reports, and deliverables tracking
• Assist with resource planning, budget management, and responses to data calls for NSSO program support
• Participate in program reviews, kick‑off meetings, and special reviews as required, providing business process and IT system expertise