ERP Application Engineer

Pasona Inc.; Bloomingdale (IL); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Pasona Inc. seeks an ERP Application Engineer to join its Information Systems team, focusing on supporting, maintaining, and enhancing ERP systems across U.S. and Canada locations.

The role requires hands-on C#, SQL, IIS experience, ERP system knowledge, and collaboration with users and vendors to deliver improvements and integrations.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business, or related field.

Responsibilities

• Provide day-to-day technical and functional support for ERP systems and enterprise applications.
• Troubleshoot application issues involving C#, SQL, IIS, databases, and system interfaces.
• Support application development, maintenance, system enhancements, and integrations.
• Work with business users to identify system issues, understand requirements, and recommend effective solutions.
• Support ERP implementations, upgrades, testing, data validation, data migration, and post-implementation activities.
• Develop and maintain SQL queries, reports, dashboards, and data-analysis tools.
• Collaborate with internal teams and external vendors to resolve technical issues.
• Identify opportunities to improve system performance, operational efficiency, and business processes.
• Maintain technical documentation, system procedures, and user guides.
• Provide user training and support the adoption of new application functionality.
• Participate in automation, AI, and digital transformation projects.

Skills

C# programming

SQL

ERP systems

IIS

Analytical skills

Communication

Multiple priorities

Education

Bachelor's degree (CS/IS/Business)

Tools

Microsoft SQL Server

Visual Studio

Job description

ERP Application Engineer – Information Systems (IS)

Location: Bloomingdale, IL

Employment Type: Full-Time

Work Arrangement: Hybrid – 4 days onsite per week; 1 remote day with management approval

Travel: Approximately 5% per month (U.S. and Canada)

Position Summary

A manufacturing company is seeking an experienced ERP Application Engineer to join its Information Systems (IS) team. This hands-on position focuses on supporting, maintaining, troubleshooting, and improving ERP systems and enterprise business applications across multiple U.S. and Canadian locations.

The ideal candidate must have practical experience with C#, SQL, IIS (Internet Information Services), and ERP systems. This role combines application support, technical troubleshooting, system development, database management, and business process improvement.

The position also offers opportunities to participate in automation, AI, and Digital Transformation (DX) initiatives.

Key Responsibilities

• Provide day-to-day technical and functional support for ERP systems and enterprise applications.
• Troubleshoot application issues involving C#, SQL, IIS, databases, and system interfaces.
• Support application development, maintenance, system enhancements, and integrations.
• Work with business users to identify system issues, understand requirements, and recommend effective solutions.
• Support ERP implementations, upgrades, testing, data validation, data migration, and post-implementation activities.
• Develop and maintain SQL queries, reports, dashboards, and data-analysis tools.
• Collaborate with internal teams and external vendors to resolve technical issues.
• Identify opportunities to improve system performance, operational efficiency, and business processes.
• Maintain technical documentation, system procedures, and user guides.
• Provide user training and support the adoption of new application functionality.
• Participate in automation, AI, and digital transformation projects.

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business, or a related field.
• Hands-on experience with C# programming and application development or maintenance.
• Strong working knowledge of SQL, including writing queries and working with databases.
• Experience with IIS (Internet Information Services), including web application hosting, configuration, or troubleshooting.
• Professional experience supporting, maintaining, or implementing ERP systems.
• Experience troubleshooting enterprise applications and system integrations.
• Proficiency in Microsoft Excel and Microsoft Office.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication skills and ability to work with technical and non-technical users.
• Ability to manage multiple priorities independently.
• Ability to work onsite four days per week and travel approximately 5% per month.

Preferred Qualifications

• Experience with Microsoft SQL Server and Visual Studio.
• Experience with manufacturing-focused ERP systems.（PLEX experience is a plus)
• Knowledge of EDI, manufacturing operations, supply chain, or inventory management processes.
• Experience creating reports, dashboards, or data visualizations.
• Familiarity with Power BI, Power Platform, Microsoft Copilot, or Copilot Studio.
• Exposure to AI, workflow automation, digital transformation, or continuous improvement initiatives.
• Experience with requirements gathering, system testing, and project coordination.
• Japanese language proficiency or previous experience working for a Japanese company.

Physical Requirements

• Ability to work at a desk and computer for extended periods.
• Ability to lift up to 15 pounds when necessary.