Business Systems Administrator

Concertina Team Pty Ltd; United States; Remote; USD 110,000 - 140,000; Full time

Benefits offered by this job

WFH setup

HMO

Job summary

Concertina Team Pty Ltd is seeking an experienced Business Systems Administrator to join a US-based manufacturing operation. You will support and optimize ERP, EDI, reporting, workflow automation, integrations and related business applications, balancing day-to-day system support with project coordination across the business, customers, vendors and technology partners.

The ideal candidate has 8+ years in business systems, ERP administration in manufacturing, strong SQL and reporting skills, and

Qualifications

• Bachelor's degree in MIS/IT/Business Analytics or equivalent.
• 8+ years of business systems experience including ERP admin.
• 3+ years in a manufacturing environment.
• 5+ years ERP and business systems administration experience.
• Strong SQL and reporting skills; hands-on EDI operations.

Responsibilities

• Administer, support and optimize ERP, manufacturing, warehouse, reporting and integration systems.
• Configure users, permissions, settings, workflows and forms.
• Develop SQL queries, reports and dashboards across the business.
• Troubleshoot system issues, manage tickets and coordinate with vendors.
• Manage EDI onboarding, testing, implementation and support.
• Lead ERP upgrades, data migrations and automation projects.
• Maintain project plans, timelines and status reports.
• Analyze processes, assess impact of changes and propose improvements.
• Evaluate AI and automation tools to reduce manual work and improve reporting.
• Coordinate testing, change management and user training for system changes.

Skills

ERP Administration

SQL Reporting

EDI Operations

Project Coordination

Business Systems

Troubleshooting

English Communication

Education

Bachelor's degree in MIS/IT/Business Analytics

Tools

SAP Business One

Crystal Reports

SPS Commerce

BatchMaster

Job description

We are seeking an experienced Business Systems Administrator to join a US-based manufacturing company. You will support and improve the company's ERP, EDI, reporting, workflow automation, integrations and related business applications, balancing day-to-day system support with project coordination across the business, customers, vendors and technology partners.

The ideal candidate has 8+ years of business systems experience, including ERP administration in a manufacturing environment, strong SQL and reporting skills, and hands-on EDI experience, with real ownership and follow-through on how system changes affect the business.

Responsibilities:

• Administer, support and optimize ERP, manufacturing, warehouse management, reporting, workflow and integration systems.
• Configure users, permissions, settings, workflows, forms, alerts and other application functions.
• Develop and maintain SQL queries, reports, dashboards and data analysis solutions across all areas of the business.
• Troubleshoot business system issues, manage support tickets and enhancements, and coordinate resolution with vendors and consultants.
• Manage EDI operations, including trading partner onboarding, testing, implementation, monitoring, troubleshooting and support.
• Manage ERP upgrades, implementations, data migrations, enhancements, automation projects and system validation activities.
• Maintain project plans, priorities, timelines, action items, backlogs, status reports and supporting documentation.
• Analyze business processes and requirements, assess the impact of system changes, and recommend practical improvements.
• Evaluate and recommend AI and automation tools that reduce manual work, improve reporting and support business operations.
• Coordinate testing, validation, change management, documentation, communication and user training for system changes.

Qualifications:

• Bachelor's degree in Management Information Systems, Computer Information Systems, Information Technology, Information Systems, or Business/Data Analytics.
• 8+ years of well-rounded experience in business systems, including at least 5 years of ERP and business systems administration.
• 3+ years of experience in a manufacturing environment.
• 3 to 5 years of SQL database and report writing experience.
• 2 to 4 years of EDI operations and project management, including trading partner implementations.
• Strong troubleshooting skills for system failures, data mismatches and EDI translation errors.
• Excellent written and verbal English, with the ability to explain technical topics simply to manufacturing and warehouse staff.
• Self-motivated and able to work independently in a remote setup.

Strongly Preferred:

• SAP Business One experience, ideally with B1UP and BatchMaster.
• Crystal Reports for SAP Business One.
• SPS Commerce or another EDI platform.
• Warehouse Management Systems (WMS) experience.
• Experience supporting software testing, validation and change control processes.
• Experience with AI-enabled business applications, automation tools or workflow solutions.

Requirements:

• Updated Resume/CV.
• Available to work US Eastern Time business hours (8:00 AM - 4:00 PM ET during onboarding).
• Ability to work in a fast-paced, dynamic environment.
• Reliable internet connection and personal computer.
• UPS/battery backup to ensure continuity during power interruptions.
• WFH set-up.
• HMO.