ERP Agile PM & Scrum Master | Azure DevOps

Diversified Services Network; Chicago (IL); Hybrid; USD 100,000 - 112,000; Full time

Benefits offered by this job

401k

Dental insurance

Vision insurance

Disability insurance

EAP

Health insurance

Health savings account

Life insurance

Paid time off

Paid holidays

Job summary

Diversified Services Network, Inc. is seeking an Agile Project Manager / Scrum Master to join our team in a hybrid role across our Chicago, IL office (with Peoria, IL or Dallas, TX as options).

You’ll facilitate Agile ceremonies, coach teams, and drive backlog refinement within an enterprise ERP transformation program. The role emphasizes alignment across multiple teams, dependency management, and transparent reporting on progress, risks, and delivery commitments, with a strong focus on

Qualifications

• Azure DevOps expertise, including backlog management, work item decomposition, sprint planning, tracking, dashboards, and reporting.
• Strong Agile and Scrum knowledge with experience facilitating Agile ceremonies and coaching teams; SAFe experience a plus.
• Project and program management experience, including milestone tracking, dependency management, RAID management, and stakeholder communications.

Responsibilities

• Facilitate Agile ceremonies including Daily Standups, Sprint Planning, Backlog Refinement, Sprint Reviews, and Retrospectives.
• Coach teams on Agile principles, Scrum practices, and continuous improvement.
• Partner with Product Managers, Product Owners, and technical teams to decompose and prioritize work in Azure DevOps, ensuring a healthy backlog aligned to delivery commitments.
• Ensure user stories, acceptance criteria, estimates, and dependencies are clearly defined and understood.
• Remove impediments, resolve blockers, and escalate risks and issues as needed.
• Coordinate execution across multiple teams and workstreams to drive alignment and delivery predictability.
• Facilitate cross-team dependency identification, management, and resolution.
• Support Program Increment (PI) Planning, sprint planning, and release planning activities.
• Manage and track project milestones, delivery commitments, risks, assumptions, issues, and dependencies (RAID).
• Coordinate release readiness activities, deployment planning, and execution support across teams.
• Develop and maintain Azure DevOps dashboards, metrics, and reporting to provide visibility into progress, risks, and outcomes.
• Prepare and communicate delivery status, milestones, risks, and key decisions to stakeholders and leadership.
• Foster collaboration, accountability, and effective communication across business, product, engineering, and vendor teams.
• Drive adherence to Agile standards, delivery best practices, and continuous improvement initiatives to ensure successful delivery of ERP capabilities.

Skills

Agile & Scrum knowledge

Facilitation & leadership

Stakeholder management

Cross-functional collaboration

Education

No degree required

Degree preferred

Tools

Azure DevOps

Teams

SharePoint

Miro

Job description

Diversified Services Network, Inc. is seeking an Agile Project Manager / Scrum Master to join our team in a hybrid role across our Chicago, IL office (with Peoria, IL or Dallas, TX as options).

You’ll facilitate Agile ceremonies, coach teams, and drive backlog refinement within an enterprise ERP transformation program. The role emphasizes alignment across multiple teams, dependency management, and transparent reporting on progress, risks, and delivery commitments, with a strong focus on