ERP Administrator

Pei--genesis; Philadelphia (Philadelphia County); On-site; USD 110,000 - 150,000; Full time

Job summary

Pei Genesis is seeking an experienced ERP Administrator to optimize the Infor M3 platform in our Philadelphia operations. You will administer major configurations, manage change controls, and serve as the in-house expert for integrations and IDM/ION workflows.

Responsibilities include supporting IDM document handling, maintaining print templates, owning MEC/ION/IDM integrations (EDI, shipping, banking), and mentoring teams through upgrades and migrations.

Qualifications

• 5-7 years of ERP experience; 3+ years with Infor M3.
• Hands-on with Infor ION (workflows, ION API, ION Desk) and IDM.
• Experience with REST APIs and SFTP; strong cross-system interfaces.
• Excellent communication to convey requirements and next steps.
• Bachelor’s degree or equivalent; Infor M3 certifications a plus.
• Experience with ERP migrations is beneficial.

Responsibilities

• Support IDM document handling and template management.
• Manage print/output forms with business owners.
• Own system integrations using MEC, ION, IDM (EDI, shipping, banking).
• Build and troubleshoot ION workflows; monitor performance.
• Adminsiter user access and permissions; manage changes and testing.
• Provide incident response support including after-hours as needed.

Skills

ERP experience

Infor M3

Infor ION

Infor IDM

REST APIs

SFTP

System integrations

Troubleshooting

Mentoring

Education

Bachelor’s degree or equivalent

Tools

Infor MEC

Infor IDM

Infor ION

Job description

Description*Equal Opportunity Employer Veterans/Disabled*SUMMARY:This individual will add to the effectiveness of the entire organization by help to ensure streamlined usage of our Infor M3 platform. They will administer major configurations, provide change and security controls, and serve as an in-house expert and escalation point for the product.QualificationsEDUCATION & EXPERIENCE:5-7 years of ERP experience with 3+ years specifically with Infor.Hands-on experience with Infor ION (workflows, ION API, ION Desk) and Infor Document Management (IDM).Experience with industry standards including REST APIs, SFTP.Experience interfacing with multiple systems, vendors, and trading partners; not just on a technical level. Clearly communicating requirements, challenges, and next steps is a must.Bachelor’s degree or equivalent.PreferredInfor M3 certifications are a plus.Experience with an ERP migration is beneficial.ESSENTIAL TASKS & RESPONSIBILITIES:Support document creation and handling using Infor Document Management (IDM).Maintain and update print/output forms and templates in coordination with business owners.Ensure the reliable operations of printing functions.Primary process owner of system integrations using MEC, ION, IDM. This will include EDI, shipping integrations, bank connections, etc.Build, troubleshoot and maintain ION workflows.Administer user access and permissions.Identify possible solutions for needed integrations and processes.Troubleshoot connections, data, and integrations, using Infor tools.Monitor system performance.Manage global configurations, ensuring consistency and traceability.Monitor upcoming releases and manage testing.Implement and steward a change management process to document enhancements, integrations, and major configuration changes.Participate in incident response, including on-call schedule and after-hours support for major incidents.TECHNICAL & MANAGERIAL COMPETENCIES:Configure and support many elements enhancing the PEI Genesis ERP system. Including: ION, MEC, IDMServe as an expert regarding Infor M3. This will include evaluating solutions/problems, as well as teaching and mentoring others.Forward looking mindset: focus on the problems of tomorrow, not just today. Scalability is necessary for growth.Ability to troubleshoot and solve problems with an open mind, synthesizing data and signals from multiple vendors, systems, and processes.#LI-AS1