ERP Administrator

PEI-Genesis; Philadelphia (Philadelphia County); On-site; USD 90,000 - 140,000; Full time

Job summary

PEI Genesis in the United States seeks an experienced ERP Administrator to maximize Infor M3 usage, manage configurations, security, and serve as the in-house expert and escalation point.

This role focuses on MEC, ION, IDM integrations, printing, IDM document handling, and ongoing testing and change management across the ERP landscape.

Qualifications

• 5-7 years ERP experience with 3+ years on Infor.
• Hands-on Infor ION (workflows, ION API, ION Desk) and IDM.
• Experience with REST APIs and SFTP.
• Experience interfacing with multiple systems, vendors, and trading partners; clear communication of requirements and next steps.
• Bachelor’s degree or equivalent.
• Infor M3 certifications are a plus.
• ERP migration experience beneficial.

Responsibilities

• Support document creation and handling with IDM.
• Maintain and update print/output forms with business owners.
• Ensure reliable operation of printing functions.
• Primary process owner of system integrations using MEC, ION, IDM (EDI, shipping, bank connections).
• Build, troubleshoot and maintain ION workflows.
• Administer user access and permissions.
• Identify solutions for needed integrations and processes.
• Troubleshoot connections, data, and integrations with Infor tools.
• Monitor system performance.
• Manage global configurations with traceability.
• Monitor upcoming releases and manage testing.
• Implement and steward change management for enhancements and integrations.
• Participate in incident response and after-hours support for major incidents.

Skills

ERP Experience

Infor M3 Expertise

Infor ION & IDM

API & EDI integration

REST APIs & SFTP

Vendor & stakeholder communication

Bachelor's degree or equivalent

Education

Bachelor's degree or equivalent

Infor M3 certifications (plus)

ERP migration experience (beneficial)

Tools

Infor ION

Infor IDM

MEC

Job description

*Equal Opportunity Employer Veterans/Disabled*

SUMMARY:

This individual will add to the effectiveness of the entire organization by help to ensure streamlined usage of our Infor M3 platform. They will administer major configurations, provide change and security controls, and serve as an in-house expert and escalation point for the product.

EDUCATION & EXPERIENCE:

• 5-7 years of ERP experience with 3+ years specifically with Infor.
• Hands-on experience with Infor ION (workflows, ION API, ION Desk) and Infor Document Management (IDM).
• Experience with industry standards including REST APIs, SFTP.
• Experience interfacing with multiple systems, vendors, and trading partners; not just on a technical level. Clearly communicating requirements, challenges, and next steps is a must.
• Bachelor’s degree or equivalent.
• Preferred
• Infor M3 certifications are a plus.
• Experience with an ERP migration is beneficial.

ESSENTIAL TASKS & RESPONSIBILITIES:

• Support document creation and handling using Infor Document Management (IDM).
• Maintain and update print/output forms and templates in coordination with business owners.
• Ensure the reliable operations of printing functions.
• Primary process owner of system integrations using MEC, ION, IDM. This will include EDI, shipping integrations, bank connections, etc.
• Build, troubleshoot and maintain ION workflows.
• Administer user access and permissions.
• Identify possible solutions for needed integrations and processes.
• Troubleshoot connections, data, and integrations, using Infor tools.
• Monitor system performance.
• Manage global configurations, ensuring consistency and traceability.
• Monitor upcoming releases and manage testing.
• Implement and steward a change management process to document enhancements, integrations, and major configuration changes.
• Participate in incident response, including on-call schedule and after-hours support for major incidents.

TECHNICAL & MANAGERIAL COMPETENCIES:

• Configure and support many elements enhancing the PEI Genesis ERP system. Including: ION, MEC, IDM
• Serve as the expert regarding Infor M3. This will include evaluating solutions/ex‑twardpoints, as well …