ERP Administrator

ESPEC North America, Inc.; Hudsonville (MI); Hybrid; USD 79,000 - 89,000; Full time

Job summary

ESPEC North America, Inc. seeks an ERP Administrator to oversee ERP systems, troubleshoot, and manage user access, data integrity, and reports.

You will partner with IT to implement processes, train users, and support system development and change management initiatives. The role requires 1–2 years of ERP/database admin experience, familiarity with NetSuite, and ability to travel between Michigan and Colorado.

Qualifications

• 1–2 years of ERP and/or database administration experience.
• Travel between MI and CO is required.
• Experience using NetSuite ERP system is preferred.

Responsibilities

• Oversees ERP performance, troubleshooting, and user access management.
• Creates/maintains users, reports, dashboards, workflows, and routine admin tasks.
• Partners with IT leadership to implement efficient ERP processes and change management.

Skills

ERP/database administration

Travel MI/CO

Education

High school diploma or GED

Bachelor’s degree in IT field preferred

Tools

NetSuite ERP

Job description

Description

ESPEC North America (ENA) is partner in environmental and accelerated reliability test chambers and solutions with a long history and deep expertise in making the world a better place through better quality, higher reliability products.

Mission

We continually aim to grow and evolve by building mutually responsive, innovative partnerships with our customers, vendors, and strategic allies, and creating opportunities for our team members. Our cornerstone is to be the most reliable and accessible supplier of testing solutions.

Exciting news! We're looking for an ERP Administrator to join our IT Department.

Working Schedule:

Monday - Friday | 8AM - 5PM

$79,000 - $88,800 /year

Requirements

Summary

Oversees the performance of ERP systems, troubleshooting and resolving problems related to hardware, software, user access, and other technical aspects.

Essential Duties and Responsibilities

• Assists with database updates, data maintenance and data integrity.
• Performs essential administrative duties, such as creating and managing user accounts, generating reports and dashboards, configuring workflows, and handling other routine administrative tasks.
• Partners with ENA management to create and implement efficient processes for administrative tasks, system development, and change management initiatives.
• Provides training for new software features, enhancements, and functions.
• Collaborates with and provides guidance to members of the IT team on various projects.
• Assists in meeting strategic goals of the IT Department.
• Leads discussions with stakeholders to identify and clarify ERP problems, and to collect detailed requirements for resolving the issues.
• Takes ownership of ERP application projects, ensuring their successful completion within specified timelines.
• Collaborates with cross-functional teams to define requirements and understand system impacts.
• Responds to user inquiries, identifies and resolves issues, and introduces new or enhanced processes.
• Works with other departments to determine needs and assess the effects of changes on related systems.
• Develops functional and high-level technical design documents for new business requirements.
• Adapts and deploys QA modifications to the ERP system to accommodate current and future business needs, overseeing the testing process, which involves creating test plans, designing test cases, and establishing testing protocols and environments.
• Identifies internal requirements and development of systems that improves ERP productivity and enforces corporate policies and procedures.
• Serves as the subject matter expert on ERP reporting tools.
• Monitors end-user usage of systems and tracks application performance.
• Coordinates and maintains system controls for the ERP and other assigned systems.
• Provides user support for all aspects of the company’s core systems, including report/saved search development, configuration, workflow, reporting, script development, training, etc.
• Maintains up-to-date knowledge of ERP functionality and ERP enhancements/upgrades.
• Provides on-going post implementation support to optimize user adoption and ERP configuration.
• Supports the analysis and efforts of ongoing system modifications or enhancements while implementing policies, procedures, and guidelines to ensure data integrity and compliance with controls.
• Maintains process mapping and requirements for business functions related to ERP configuration.
• Develops and implements improvements to processes and procedures related to ERP.
• Ensures business and functional requirements are properly configured in the ERP.
• Develops efficient interfaces to other business applications.
• Administers and monitors ERP system security in accordance with the company's policy.
• Maintains proper system access for all roles.
• Other duties as assigned.
• Regular physical attendance is required.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability that may be necessary for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• High school diploma or general education degree (GED) required.
• Bachelor’s degree in an IT-related field preferred.

Skills and Experience

• 1-2 years of ERP and/or database administration preferred.
• Some travel required between MI and CO.
• Previous experience using NetSuite ERP system preferred.

Competencies

• Continuous Learning: Seeks feedback to improve performance.
• Job Knowledge: Exhibits the ability to learn and apply new skills.
• Use of Technology: Uses technology to increase productivity.
• Problem Solving: Identifies and resolves problems in a timely manner.
• Communications: Keeps others adequately informed; selects and uses appropriate communication methods.
• Teamwork: Gives and welcomes feedback.
• Quality: Demonstrates accuracy and thoroughness.
• Quantity: Meets productivity standards.
• Safety and Security: Observes safety and security procedures.
• Database Management: Possesses a blend of technical and soft skills to ensure the integrity, security, and performance of databases.

Language Skills

• Ability to read and comprehend multiple step instructions (in the English language), short correspondence, and memos.
• Must be capable of analyzing and interpreting complex business financial statements, professional journals, technical procedures, government regulations, industry standards, and partner/vendor/solution guidance.
• Ability to write reports, and business correspondence.
• Must be able to deliver presentations and respond to questions from a variety of audiences, including managers, clients, and customers.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this Job the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
• Specific vision abilities required by this job include close vision and color vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts.
• The noise level in the work environment is usually moderate.

Guiding Principles

To perform the job successfully, an individual will demonstrate the following Guiding Principles:

• Respect: Exhibit tact and consideration; assist and support co-workers; work cooperatively in group situations.
• Improvement: Seek feedback to improve performance; pursue training and development opportunities; strive to continuously build knowledge and skills; share expertise with others.
• Safety: Observe safety and security procedures; report potentially unsafe conditions; use equipment and materials properly.
• Effective: Exhibit ability to learn and apply new skills; display understanding of how job relates to others; use resources effectively.
• Solutions: Exhibit good listening and comprehension; keep others adequately informed.
• Lawful: Follow instructions and respond to management direction; take responsibility for own actions; complete tasks on time or notify appropriate person with an alternate plan.
• Ownership: Give and welcome feedback; contribute to building a positive team spirit; put success of team above own interests; support everyone’s effort to succeed.
• Urgency: Meet productivity standards and complete work in a timely manner.
• Deliver: Demonstrate accuracy and thoroughness; monitor work to ensure quality.