Erlanger DDC Operations Manager

Levi Strauss & Co.; Erlanger (KY); On-site; USD 90,000 - 120,000; Full time

Job summary

Levi Strauss & Co. is seeking an Operations Manager to drive day-to-day productivity at the distribution center and ensure safe, cost-effective execution of receiving, order fulfillment, and shipping. You will be part of the site Sr Leadership, guiding continuous improvements and employee engagement in line with LS&Co values.

The role emphasizes Lean/Six Sigma, KPI accountability, training, staffing plans, and cross-functional collaboration to meet customer needs and performance targets.

Qualifications

• Bachelor's degree or equivalent in supply chain or related field.
• 5+ years in a distribution center or direct-to-consumer environment.
• Knowledge of demand forecasting, distribution planning, and automation.
• Data-driven with ability to create positive financial and service outcomes.
• Proven leadership to develop and grow a fast-paced team.

Responsibilities

• Drive productivity and continuous improvement using LEAN and Six Sigma.
• Oversee KPI performance: cost per unit, units per hour, inventory accuracy.
• Create a safe, compliant working environment and standard work methods.
• Lead training to ensure Method, Pace, Safe Motion Dynamics compliance.
• Plan staffing using system reports and volume forecasts for peak periods.
• Collaborate with Engineering and cross-functional teams on process changes.
• Develop partnerships to meet customer service goals and timely orders.
• Lead and mentor a team responsible for all warehouse activities.

Skills

LEAN Manufacturing

Six Sigma

Leadership

Team Management

Data Analysis

Excel

WMS Knowledge

Cognos Reporting

Cross-functional Collaboration

Education

Bachelor's Degree in Supply Chain or related

Tools

Manhattan Active WMS

IBM Cognos Reporting System (Manhattan SCI)

Microsoft Excel (Pivot Tables, macros)

Job description

We’re a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the world.

Where we lead, others follow. For more than 160 years, we’ve used the strength of our brands to lead with our values and make an outsized impact on the world. We employ more than 15,000 people globally to support our great brands: Levi’s®, Signature by Levi Strauss & Co.™ and Beyond Yoga®.

The Operations Manager has the responsibility for the day-to-day productivity of the distribution center and ensuring the business strategy is executed in a safe and cost-effective manner. This role will oversee the direction, coordination, and metric evaluation of general activities such as receiving, order fulfillment, and shipping. Additionally, this role is a member of the site’s Sr Leadership team and is expected to be engaged with all aspects of the site’s general operating practices, procedures, and decision making, as well as to promote continuous process improvements and build a culture centered around employee engagement and LS&Co values.

About The Job

• Drive production, accountability, and continuous process improvement utilizing LEAN and Six Sigma methodologies to achieve maximum results for productivity, quality, safety, and positive employee engagement
• Accountable for key performance indicators (KPI’s) including Cost per Unit, Variable Cost per Unit, Units per Hour, inventory accuracy, and employee utilization and performance rates
• Create a safe working environment for all team members by ensuring the site is compliant with all federal, state, local, and LS&Co standards
• Manages new and refresher training to assure employees are following Method, Pace, and Safe Motion Dynamics across all operational functions.
• Ensure departmental standard work methods are in place, documented, and executed consistently throughout the entire team
• Utilize system reporting and volume forecasts to maintain adequate staffing levels required to achieve Cost & Service metrics, including advanced planning for peak volume activity
• Partner with Engineering and other cross-functional or network colleagues to identify and implement changes in specific processes that will improve team performance across all metrics
• Establish and maintain partnerships with key stakeholders to ensure that customer service goals and specifications are met, and that orders are serviced efficiently
• Lead and develop a team responsible for all general warehouse activities, including creating succession plans and opportunities for upskilling team members
• Actively participate and create opportunities for Development, Coaching & Mentoring of team members
• Lead special projects that align to the site and Company’s strategic business plans (SBP’s)

About You

• Bachelor's Degree or equivalent experience in supply chain, management, or related field preferred
• 5+ years of experience in general distribution center and direct to consumer activities, preferably in an environment with fluctuating volumes
• Knowledge of demand forecasting and distribution planning processes, including distribution flow, integration, and automation
• Ability to quickly assess situations and use data to develop creative solutions to complex problems while creating a positive financial and service-level result
• Proven experience in maximizing team productivity and growth
• Demonstrated ability and passion to develop, motivate, and lead in a fast-paced team environment
• Ability to actively engage in constructive feedback, coaching and mentorship; focus on both short- and longer-term performance and development with an emphasis on identifying and retaining top talent
• Ability to effectively communicate cross functionally in a fast-paced environment with multiple stakeholders and competing priorities
• Ability to work with a sense of urgency to ensure operational plans are executed and communicated across all functions
• Comfortable seeking opinions from individuals or teams, actively listening, challenging the status quo, and building consensus and alignment within the team
• Experience with warehouse management systems; Manhattan Active WMS preferred
• Experience using IBM Cognos Reporting System (Manhattan SCI)
• Proficient in Microsoft Office products, especially Excel including pivot tables, data visualizations, macros, and advanced functions
• Knowledgeable regarding lean manufacturing and change management methods (5S, Gemba, Kata, etc.)
• Lives the LS&Co. values of empathy, originality, integrity, courage and