ERCES & BDA Systems Technician — Field Commissioning Pro

Sciens Building Solutions

Arbutus (MD)

On-site

USD 38,572 - 52,348

Full time

14 days+

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Benefits offered by this job

Competitive salary

Paid time off

401(k) matching

Medical, dental, and vision plans

Tuition reimbursement

Job summary

A facilities services company is seeking an experienced ERCES/BDA Systems Technician in Maryland. In this role, you will handle system programming, troubleshooting, and customer support. You should have 2 to 5 years of experience in the radio communications industry and the ability to manage projects and maintain strong client relationships. The position offers a competitive hourly rate and various benefits, including a 401(k) plan and paid time off.

Qualifications

2 to 5 years of experience in a technician role in the radio communications industry.
Ability to program and commission mid-range ERCES systems using a laptop.
Experience with Public Safety Land Mobile Radio, cellular technologies, and testing.

Responsibilities

Review system layouts and coordinate with engineering and sales.
Produce field surveys and daily project logs.
Conduct troubleshooting and customer support.

Skills

Programming

Troubleshooting

Customer service

Communication

Leadership

Time management

RF testing

Multitasking

Job description

THE POSITION IN A NUTSHELL

Sciens Building Solutions is seeking an experienced ERCES/BDA Systems Technician with programming, commissioning, and troubleshooting capabilities and experience. This position will work closely with our sales team, field project teams, and clients to ensure a sound design, and seamless installation and commissioning of our ERCES solutions. This is a key position for our growing team and requires attention to detail in all aspects of executing projects. Customer and employee interface requires a high degree of effective human relations. Communication skills, both verbal and written, are important elements of the position.

Responsible for reviewing system layouts and coordinating with engineering, project management, and sales departments for successful project execution.
Produce field surveys and daily project logs of activity.
Responsible for programming, commissioning and final acceptance by customers and Authorities Having Jurisdiction (AHJs) of complex Emergency Radio Communications Enhancement Systems (ERCES) systems.
Produce detailed commissioning and inspection reports in accordance with NFPA.
Responsible for complex troubleshooting and effective resolution.
Responsible for delivering projects on schedule and within cost budgets.
Responsible for programming systems via laptop computers.
Oversight for project inventory and responsible for vehicle inventory.
Ability to work under tight deadlines.
Provide support, guidance, and expertise to the other technicians.
Customer-focused, skilled in project and people management.
Ability to manage job scheduling and job progress in an efficient and cost-effective manner, with a strong focus on quality.
Proficient in issue resolution.
Excellent organizational, decision-making, and communication skills.
Knowledge of OSHA safety standards.
Ability to travel occasionally overnight as needed.

WHAT WE LIKE ABOUT YOU!

Two to five years of experience in a technician role within the radio communications industry.
Experience with: Public Safety Land Mobile Radio (LMR), including trucking, cellular technology, Distributed Antenna Systems (DAS), and data networking.
Experience with Public Safety simulcast & P25 Radio Systems, and cellular-based technologies & associated testing parameters.
Ability to program and commission mid-range ERCES systems using a laptop computer.
Must be familiar with NFPA and IFC codes for Emergency Radio Communications Enhancement Systems.
Familiar with best practices and RF testing installing coaxial cable and antenna consistent with project requirements and according to local jurisdictions
Familiar with best practices on installation, testing, commission, certify, maintenance and repair of Public Safety & Cellular Bi-Directional Amplifiers (BDAs), and associated telecommunications and network equipment which impact government and public safety operations for external and internal customers.
Familiar with Public Safety and/or Cellular coverage studies, isolation tests, cable & antenna line sweeps, and acceptance certifications for BDA/DAS projects. Document test results and generate associated system reports for system acceptance.
Strong customer service skills and a proven ability to work with both internal and external customers at all levels in a professional and encouraging manner.
Ability to read and interpret ERCES project drawings and specifications.
Strong verbal and written communication skills.
Strong leadership and time management skills; and the ability to multi-task.

NICE TO HAVE…

GROL FCC license is a plus.
Strong social skills, specifically in the areas of service, coordination, persuasion, and instruction.
Skilled in complex problem solving.
Technical skills, and an understanding of ERCES design.
System certifications for products represented by Sciens, and for products of other manufacturers similar to those represented by Sciens.

What We’re Bringing To The Table