ERCES/BDA Systems Technician

ARK Systems, Inc.; Arbutus (MD); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Company vehicle

Company cell phone

Laptop

Paid time off

401(k) matching

Disability insurance

Medical insurance

Dental insurance

Vision insurance

Tuition reimbursement

Job summary

Sciens Building Solutions is seeking an experienced ERCES/BDA Systems Technician with programming, commissioning, and troubleshooting capabilities. This role collaborates with our sales team, field project teams, and clients to ensure a sound design and seamless installation and commissioning of ERCES solutions.

This key position requires attention to detail and strong communication to interface with customers and employees.

Qualifications

• Two to five years of experience in a technician role within the radio communications industry.
• Experience with Public Safety LMR, DAS, data networking.
• Experience with Public Safety simulcast & P25 systems.
• Ability to program and commission mid-range ERCES systems using a laptop.
• Familiar with NFPA and IFC codes for ERCES.

Responsibilities

• Review system layouts and coordinate with engineering, project management, and sales for successful project execution.
• Produce field surveys and daily project logs of activity.
• Program, commission and obtain customer and AHJ acceptance of ERCES systems.
• Produce detailed commissioning and inspection reports in accordance with NFPA.
• Travel occasionally overnight as needed.

Skills

ERCES systems

Troubleshooting

Programming

Commissioning

Project coordination

Customer interaction

Tools

RF testing equipment

Coaxial testing

Laptop diagnostics

Job description

THE POSITION IN A NUTSHELL

Sciens Building Solutions is seeking an experienced ERCES/BDA Systems Technician with programming, commissioning, and troubleshooting capabilities and experience. This position will work closely with our sales team, field project teams, and clients to ensure a sound design, and seamless installation and commissioning of our ERCES solutions. This is a key position for our growing team and requires attention to detail in all aspects of executing projects. Customer and employee interface requires a high degree of effective human relations. Communication skills, both verbal and written, are important elements of the position.

WHAT YOU’LL BE DOING (and doing well!)

• Responsible for reviewing system layouts and coordinating with engineering, project management, and sales departments for successful project execution.
• Produce field surveys and daily project logs of activity.
• Responsible for programming, commissioning and final acceptance by customers and Authorities Having Jurisdiction (AHJs) of complex Emergency Radio Communications Enhancement Systems (ERCES) systems.
• Produce detailed commissioning and inspection reports in accordance with NFPA.
• Responsible for complex troubleshooting and effective resolution.
• Responsible for delivering projects on schedule and within cost budgets.
• Responsible for programming systems via laptop computers.
• Oversight for project inventory and responsible for vehicle inventory.
• Ability to work under tight deadlines.
• Provide support, guidance, and expertise to the other technicians.
• Customer-focused, skilled in project and people management.
• Ability to manage job scheduling and job progress in an efficient and cost-effective manner, with a strong focus on quality.
• Proficient in issue resolution.
• Excellent organizational, decision-making, and communication skills.
• Knowledge of OSHA safety standards.
• Ability to travel occasionally overnight as needed.

WHAT WE LIKE ABOUT YOU!

• Two to five years of experience in a technician role within the radio communications industry.
• Experience with: Public Safety Land Mobile Radio (LMR), including trucking, cellular technology, Distributed Antenna Systems (DAS), and data networking.
• Experience with Public Safety simulcast & P25 Radio Systems, and cellular-based technologies & associated testing parameters.
• Ability to program and commission mid-range ERCES systems using a laptop computer.
• Must be familiar with NFPA and IFC codes for Emergency Radio Communications Enhancement Systems.
• Familiar with best practices and RF testing installing coaxial cable and antenna consistent with project requirements and according to local jurisdictions.
• Familiar with best practices on installation, testing, commission, certify, maintenance and repair of Public Safety & Cellular Bi-Directional Amplifiers (BDAs), and associated telecommunications and network equipment which impact government and public safety operations for external and internal customers.
• Familiar with Public Safety and/or Cellular coverage studies, isolation tests, cable & antenna line sweeps, and acceptance certifications for BDA/DAS projects.
• Document test results and generate associated system reports for system acceptance.
• Strong customer service skills and a proven ability to work with both internal and external customers at all levels in a professional and encouraging manner.
• Ability to read and interpret ERCES project drawings and specifications.
• Strong verbal and written communication skills.
• Strong leadership and time management skills; and the ability to multi-task.

NICE TO HAVE…

• GROL FCC license is a plus.
• Strong social skills, specifically in the areas of service, coordination, persuasion, and instruction.
• Skilled in complex problem solving.
• Technical skills, and an understanding of ERCES design.
• System certifications for products represented by Sciens, and for products of other manufacturers similar to those represented by Sciens.

WHAT WE’RE BRINGING TO THE TABLE

• Competitive salary based on qualifications.
• Paid time off plan and holidays.
• 401(k) matching.
• Short term and long-term disability.
• Medical, dental, and vision plans with options.
• Life insurance.
• Company cell phone, laptop, and vehicle.
• Professional career development opportunities.
• Tuition reimbursement.
• Pay Rate: $28-$38 hourly, depending on experience.

Thank you for considering a career with Sciens Building Solutions! We’re excited about your interest in joining our team and look forward to learning more about you.

“Sciens” is Latin for “knowledgeable and skilled.” We take that definition to heart by using our collective experience to do meaningful work in the world—protect people and property through sophisticated life safety, security, communication and electrical systems.