ER Registrar - Part Time

Community Health Systems, Inc.; Enterprise (AL); On-site; USD 17,000 - 25,000; Part time

Job summary

Community Health Systems, Inc. is seeking a part-time Registrar to support patient registration and scheduling at the Enterprise, AL location. The role emphasizes accurate demographic capture, insurance verification, and excellent customer service.

Responsibilities include pre-registering patients, obtaining authorizations, collecting co-pays, and maintaining organized medical records with attention to confidentiality. Evening shifts and standards compliance are expected.

Qualifications

• Post-secondary education in medical office administration preferred.
• 0–2 years in healthcare including patient registration or front desk required.
• 0–2 years in customer service preferred.

Responsibilities

• Interact with patients/families to answer questions and provide courteous service.
• Schedule procedures based on requirements and staffing needs.
• Pre-register patients with accurate demographics.
• Verify insurance eligibility and secure authorizations.
• Record patient financial responsibility estimates.
• Communicate operative reports to physician offices.
• Organize registration documents for patient records.
• Collect co-pays or deductibles and explain financial obligations.
• Assist patients with insurance requirements.
• Document consent when patient cannot sign and obtain nursing sign-off when needed.
• Place patient armband for identification.
• Answer and return calls professionally.
• Perform other duties and maintain attendance.
• Follow policies and standards.

Skills

Insurance verification

Attention to detail

Interpersonal skills

EHR familiarity

Education

Post-secondary education in medical office administration

Tools

Registration software

EHR systems

Job description

Job Summary
The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service.

Essential Functions

• Interacts with patients and their families to address questions and provide courteous, timely assistance.
• Regulates schedules based on procedure requirements, physician availability, and staffing needs.
• Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information.
• Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services.
• Collects and records patient financial responsibility estimates as applicable.
• Communicates operative reports daily to appropriate physician offices.
• Compiles and organizes registration documentation to ensure completion of patient medical records.
• Collects patient co-pays or deductibles when applicable and informs patients of financial obligations.
• Assists patients with understanding insurance requirements and assists with resolving insurance-related questions.
• Carefully documents on forms if the patient is unable to sign the consent authorization forms, or why a family member signs the forms and has nursing sign off if the patient is unable to sign.
• Places an armband on each patient before the patient leaves the department to ensure proper identification of the patient throughout their stay.
• Answers and returns phone calls, addressing questions with professionalism and courtesy.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Post secondary education or training in medical office administration or healthcare administration preferred
• 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required
• 0-2 years of experience in a customer service role preferred

Knowledge, Skills and Abilities

• Knowledge of insurance verification and basic medical terminology.
• Ability to maintain accuracy and attention detail in a fast-paced environment.
• Familiarity with electronic health record (EHR) systems and registration software.
• Ability to manage sensitive and confidential information appropriately.
• Effective interpersonal skills to work with patients, families and healthcare teams.

Job Info

• Job Identification 169605
• Job Category Administrative Support
• Posting Date 10/29/2026, 08:40 PM
• Job Schedule Part time
• Job Shift Evening
• Locations 400 N Edwards St, Enterprise, AL, 36330, US