ER Registrar

Southeast Georgia Health Systems, Inc.; Brunswick (GA); On-site; USD 32,000 - 46,000; Full time

Job summary

Southeast Georgia Health System is seeking a Registrar to support patient registration and the patient experience. You will greet patients, collect demographics, and coordinate with departments to ensure smooth admissions and timely service.

The role includes verifying insurance coverage, handling pre-certifications where needed, and educating patients on expected financial responsibilities at the point of registration. Join a team dedicated to Service Excellence across multiple locations.

Qualifications

• High school graduate or equivalent.
• Registration in a hospital setting and experience with determining financial responsibility for medical services preferred.

Responsibilities

• Greet incoming patients and coordinate the registration process with applicable departments.
• Create accurate patient encounter records by collecting and entering demographics into the system.
• Perform phone registrations to ensure scheduled patients are processed timely upon arrival.
• Verify insurance coverage for patients having outpatient procedures.
• Initiate insurance precertification for inpatients/outpatients where applicable.
• Coordinate assignment of patient beds per physician orders.
• Collect and process registration data to meet state/federal/accreditation standards.
• Inform patients of estimated financial responsibility and collect payments at registration or pre-registration.

Skills

Hospital registration

Financial responsibility

Customer service

Education

High school diploma

Job description

Shift: Full Time - 10:00AM - 10:00PM Shift

Interested in working for the Golden Isles’ healthcare provider and employer of choice?

Throughout the many locations that make up the Southeast Georgia Health System network, there is a common thread that pulls everything together: A team of committed professionals like you. These individuals appreciate the value of every person who walks through our doors, and are the key to our culture of Service Excellence.

As a Registrar, you will support the Health System and the Patient Experience by performing efficient and timely registration of Admissions Department patients. You will develop and maintain positive relationships with our patients, guests, other team members by striving for excellence in service and quality. For our team members, this is more than a career — it’s a calling.

You will be responsible for:

• Greeting incoming patients and coordinating the registration process with applicable departments.
• Creating accurate patient encounter records by collecting and entering appropriate demographics into the computer system.
• Performing phone registrations to ensure scheduled patients are processed and served in a timely manner upon their arrival.
• Verifying insurance coverage on all patients having outpatient surgery.
• Initiating insurance precertification on all inpatients out outpatients where applicable.
• Coordinating the assignment of patient beds in accordance with physician orders.
• Gathering and processing patient registration data required to meet state, federal and accreditation standards, and ensure that patients are aware of hospital policies and procedures.
• Informing patients of their estimated financial responsibility for services, and collecting the respective payment due at the time of registration or pre-registration i.e., co-pays, deductible, co-insurance, or estimate for non-covered services.

What you will need:

• High school graduate or equivalent
• Registration in a hospital setting and experience with determining financial responsibility for medical services preferred.

Why choose Southeast Georgia Health System?

• We are mission-focused to provide safe, quality, accessible, and cost-effective care to meet the health needs of the people and communities it serves
• Our workplace is as pleasant and rewarding as the setting we enjoy outside of work -- imagine stepping out of your workspace and into a world of scenic beauty, outdoor recreational activities, mild winters, natural beaches, fine dining, and a full array of cultural and colonial historic attractions
• The chance to work within a culture that is collegial yet professional, has exceptional career-advancement potential, and work/life balance that is practically unparalleled
• Our facility will allow you to use, sharpen, and add to your skills without having to commute to a large city environment
• We offer competitive salaries and a comprehensive benefits package which includes generous Paid Time Off, tuition reimbursement, and wellness programs.

Do you want to make a difference in the lives of others? Join our team today to make a positive impact in the lives of our patients and families!