ER Patient Access & Benefits Specialist

Oklahoma State University Medical Center; Tulsa (OK); On-site; USD 17,000 - 22,000; Part time

Job summary

The Emergency Room Registration Representative at Oklahoma State University Medical Center directs patients and visitors, verifies benefits, eligibility, and authorizations, and completes registrations. You will collect patient liability, obtain signatures, and manage calls while maintaining excellent service.

Responsibilities include updating demographics, handling multiple tasks in a fast-paced ER, and complying with privacy and regulatory standards.

Qualifications

• Ability to collect and update financial and demographic data accurately.
• Maintain patient confidentiality and comply with privacy standards.
• Strong communication and organizational skills.
• Experience with insurance verification or billing workflows preferred.

Responsibilities

• Direct patients and visitors to appropriate areas.
• Obtain benefits, eligibility, and authorizations for treatment.
• Enter information to complete registrations and collect patient liability.
• Handle incoming calls and work assigned Work Queues.
• Maintain accuracy and confidentiality in a fast-paced ER setting.

Skills

Communication skills

Attention to detail

Multitasking

MS Office

Education

High School Diploma or equivalent

Tools

Insurance verification software

Billing software

Job description

The Emergency Room Registration Representative at Oklahoma State University Medical Center directs patients and visitors, verifies benefits, eligibility, and authorizations, and completes registrations. You will collect patient liability, obtain signatures, and manage calls while maintaining excellent service.

Responsibilities include updating demographics, handling multiple tasks in a fast-paced ER, and complying with privacy and regulatory standards.