ER Interview Specialist & Investigator

Axiom; Nashville (TN); On-site; USD 76,000 - 103,000; Full time

Job summary

Axiom is seeking an Employee Relations Investigator to support its Centralized Investigations team across NA locations. The role requires on-site presence at Nashville, TN or other listed locations and involves conducting sensitive employee relations interviews, data analysis, and collaboration with Legal and ER teams.

The candidate will work in a fast-paced environment with a focus on fair, unbiased investigations.

Qualifications

• At least two years of full-cycle employee investigations experience.
• Strong communication and interpersonal skills with the ability to build trust.
• Exceptional writing skills documenting investigation findings clearly and concisely.
• Proven ability to ask probing questions to uncover key details.
• Proven administrative skills supporting team operations and objectives.
• Experience with Salesforce and HR software for case management.

Responsibilities

• Conduct 30 interviews per week on sensitive HR and employee relations issues.
• Analyze data from internal systems and document interviews; assist with administrative tasks.
• Design, collect, and analyze multiple levels of feedback from employees and stakeholders.
• Analyze aggregate case data to identify trends and mitigate issues.
• Manage schedule, stay organized, and lead interviews effectively.
• Collaborate with business partners, ER teams, Legal, and vendors on investigations.
• Utilize Salesforce and HR software to support investigations.

Skills

Interviewing

Communication

Writing skills

Probing questions

Administrative skills

Salesforce

HR software

Job description

Join Our Team as a Employee Relations Investigator at Axiom Location: Multiple Locations Available; On-Site 5 DPW

Candidates must be able to work 5 days per week on-site at one of the following locations: Nashville, TN; Austin, TX; Atlanta, GA; Bellevue, WA; Tempe, AZ; Arlington, VA; Herndon, VA; Houston, TX

Our client, a large technology company, is seeking a dynamic, organized self-starter to join their Centralized Investigations team as an Employee Relations Investigator, supporting their NA locations. The central objective of the team is to thoroughly and expeditiously interview associates and contractors in a fair, unbiased and consistent manner. The ideal candidate for this position has strong communication and interpersonal skills, demonstrates an ability to earn trust, dive deep and work successfully on a broad spectrum of employee and labor relations issues and business challenges.

Responsibilities:

• Conduct 30 interviews a week, on highly sensitive HR and Employee Relations issues.
• Analyze data from various internal systems; provide documentation of interviews; support with other administrative tasks.
• Design, collect, and analyze multiple levels of employee and stakeholder feedback.
• Analyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation.
• Manage your schedule effectively and stay hyper-organized and focused on leading interviews.
• Consult and collaborate with business partners, Corporate ER teams, Legal teams, and 3rd Party Vendors on complex employee investigations.
• Extreme comfort with tools such as Salesforce, people management software's, amongst others.

Qualifications:

• At least two years of experience in conducting full cycle employee investigations or handling complex employee relations issues.
• Strong communication and interpersonal skills, with a proven ability to build trust and engage effectively with associates at all levels.
• Exceptional writing skills, with experience in documenting investigation findings clearly and concisely.
• Demonstrated ability to ask probing and insightful questions to uncover key details and support thorough investigations.
• Proven administrative skills, with experience in managing projects and handling various administrative tasks efficiently, supporting team operations and objectives.

Compensation:

This role offers competitive compensation of $65 per hour along with a highly competitive benefits package in the alternative legal services marketplace that includes health benefits, 401K and more. Axiomites also get access to professional development resources and learning and development programs. Axiomites predominately work remotely, with the exception that some clients require on-site presence.

About Axiom:

For over 25 years, Axiom has pioneered the alternative legal services industry, now serving more than 1,500 legal departments globally with our unique blend of world-class legal talent and advanced AI tools, delivering innovative solutions ranging from that combine top-tier talent with cutting-edge technology. We tackle complex legal matters across 12 practice areas for clients ranging from Fortune 100 to SMBs, empowering our legal professionals to engage in meaningful work that advances their careers. Our Talent NPS score of +71% and our Client NPS score of +64% highlight our commitment to excellence (Reported scores were Axiom’s average for 2025 – the legal industry average NPS score is +35%). Join our forward-thinking community where you’ll keep your career dynamic and multi-faceted, be part of a company that values agility, collaboration, and excellence, and love both the law and your life.

Learn more about life at Axiom.

Axiom is the global leader in high-caliber, on-demand legal talent. Covering North America, the UK, Europe, and APAC, we enable legal departments to drive efficiency and growth and meet the demands of today’s business landscape with best inclass alterative legal services.

Diversityis core to our values and we are proud to be an equal opportunity employer. Axiom ensures equal employment opportunity in recruitment and employment, without discrimination or harassment on the basis of race, color, nationality, national or ethnic origin, religious creed or belief, political opinion, sex, gender, gender identity, gender identity status, pregnancy or maternity, age, disability, alienage or citizenship status, marital (or civil or other partnership recognized by law) status, genetic predisposition or carrier status, sexual orientation, military service, or any other characteristic protected by applicable law. Axiom prohibits and will not tolerate any such discrimination or harassment.

Upon request and consistent with applicable laws, Axiom will provide reasonable accommodations for individuals with disabilities who require accommodations to participate in each stage of the recruitment process. To request an accommodation, please [e-mail].

Axiom respects your privacy. For an explanation of the kind of information we collect about you and how it is used, our full data privacy notice is availablehere.

Employment with Axiom may be contingent upon successful completion of a background check, providing proof of identity, and possessing the necessary legal authorization to work. Pursuant to the San Francisco Fair Chance Ordinance, NY Fair Chance Act, and Los Angeles Fair Chance Initiative, we will consider for employment qualified applicants with arrest and conviction records.