ER Hospitality Runner & Barista - Patient-Focused

Hher24; Tyler (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

401K with company match

Additional benefits for full-time

Job summary

Hospitality Health ER in Tyler, TX is seeking a Hospitality Runner/Barista to support our lobby operations and patient comfort. You will greet patients and guests, serve beverages, and ensure a welcoming atmosphere during busy shifts.

No formal barista certification required, but customer service excellence and the ability to work with a diverse team are essential. Training is provided, and full-time staff enjoy benefits including a 401K with company match.

Qualifications

• Customer service in a high-volume, high-stress environment.
• Strong critical thinking and time management.
• Ability to work with patients, staff and physicians.
• Flexibility to meet department scheduling.
• High School diploma or equivalent.
• Barista experience is a plus; training provided.

Responsibilities

• Offer the coffee menu to Lobby patients and during down time to hall patients.
• Send inventory of the coffee cart to the Hospitality Supervisor at end of shift.
• Document purchases and time spent running errands accurately to supervisor.
• Order supplies as directed.
• Engage with patients, visitors and staff and provide a warm welcome; prepare and deliver refreshments.
• Prioritize patient needs; answer questions; resolve issues; run errands and provide meals.
• Clean and organize Hospitality stockrooms and storage areas.
• Return all resources to proper place and take care of all resources.

Skills

Customer service

Critical thinking

Patient interaction

Flexibility

Time management

Barista basics

Education

High School Diploma or Equivalent

Job description

Hospitality Health ER in Tyler, TX is seeking a Hospitality Runner/Barista to support our lobby operations and patient comfort. You will greet patients and guests, serve beverages, and ensure a welcoming atmosphere during busy shifts.

No formal barista certification required, but customer service excellence and the ability to work with a diverse team are essential. Training is provided, and full-time staff enjoy benefits including a 401K with company match.