ER Care Assistant — Fast-Paced Patient Support

RRHS; United States; On-site; USD 30,000 - 42,000; Part time

Job summary

Rochester Regional Health’s Massena Hospital is seeking an Emergency Department Assistant to support nursing staff in the ED. You will perform basic patient care tasks under RN supervision, monitor vital signs, assist with transfers, and help maintain patient safety and comfort in a fast-paced environment.

Responsibilities include documenting routine tasks, supporting patient flow, keeping areas clean and stocked, and participating in team-based improvements.

Qualifications

• AHA BLS certification is required.
• CNA or HHA experience is preferred.
• Basic medical terminology is preferred.
• EKG/Phlebotomy experience is preferred.

Responsibilities

• Maintains patient privacy and confidentiality at all times.
• Demonstrates competence in required technical skills.
• Prioritizes and organizes workload to support patient flow in the Emergency Department.
• Performs and documents routine tasks, including vital signs, EKGs, specimen collection/transport, and patient transport.
• Keeps patient care areas clean, sanitized, and properly stocked.
• Responds promptly to call lights and communicates patient needs to appropriate staff.
• Follows safety protocols, including proper use of side rails, bed positioning, call bells, and observation of at‑risk patients.
• Assists with CPR, patient admissions, discharges, transfers, and care of personal belongings.
• Completes errands and supports supply management as needed.
• Cooperates with team members and contributes to a positive, respectful environment.
• Assists in orienting new employees and supports departmental performance improvement efforts.
• Accepts reassignment to other units as needed and performs other related duties as assigned.

Skills

AHA BLS

CNA or HHA experience

Medical terminology

EKG/Phlebotomy experience

Education

High School Diploma or GED

Job description

Rochester Regional Health’s Massena Hospital is seeking an Emergency Department Assistant to support nursing staff in the ED. You will perform basic patient care tasks under RN supervision, monitor vital signs, assist with transfers, and help maintain patient safety and comfort in a fast-paced environment.

Responsibilities include documenting routine tasks, supporting patient flow, keeping areas clean and stocked, and participating in team-based improvements.