Emergency Department Support Specialist

Rochester Regional Health; City of Rochester (NY); On-site; USD 30,000 - 42,000; Part time

Job summary

Rochester Regional Health in Massena Hospital is seeking an Emergency Department Assistant to provide essential, age-appropriate care under RN supervision. This per diem, on-call role supports patient flow in a busy ED and requires completion of routine tasks with a focus on safety and comfort.

The position emphasizes privacy, teamwork, and adherence to safety protocols, with duties ranging from vital signs and EKGs to transfers and department support.

Qualifications

• AHA BLS certification required.
• High School Diploma or GED required.

Responsibilities

• Maintains patient privacy and confidentiality at all times.
• Demonstrates competence in required technical skills.
• Prioritizes and organizes workload to support patient flow in the Emergency Department.
• Performs and documents routine tasks, including vital signs, EKGs, specimen collection/transport, and patient transport.
• Keeps patient care areas clean, sanitized, and properly stocked.
• Responds promptly to call lights and communicates patient needs to appropriate staff.
• Follows safety protocols, including proper use of side rails, bed positioning, call bells, and observation of at-risk patients.
• Assists with CPR, patient admissions, discharges, transfers, and care of personal belongings.
• Completes errands and supports supply management as needed.
• Cooperates with team members and contributes to a positive, respectful environment.
• Assists in orienting new employees and supports departmental performance improvement efforts.
• Accepts reassignment to other units as needed and performs other related duties as assigned.

Skills

AHA BLS

Education

High School Diploma or GED

Job description

Rochester Regional Health in Massena Hospital is seeking an Emergency Department Assistant to provide essential, age-appropriate care under RN supervision. This per diem, on-call role supports patient flow in a busy ED and requires completion of routine tasks with a focus on safety and comfort.

The position emphasizes privacy, teamwork, and adherence to safety protocols, with duties ranging from vital signs and EKGs to transfers and department support.