Equity-Backed Farm Tech Customer Success Lead

Orchard Robotics; California (MO); Hybrid; USD 105,000 - 145,000; Full time

Benefits offered by this job

Equity compensation

Comprehensive Health, Vision, and Dental insurance

Frequent travel opportunities

Job summary

A leading ag-tech startup is seeking a Customer Success Manager to ensure effective deployment and training of their technology. The role is hybrid, requiring both remote work and travel to customer farms in CA and WA. Candidates should have outstanding communication skills and a background in agriculture. The position offers a compelling compensation range of $105K to $145K, along with equity compensation and comprehensive health benefits. Join us to make a positive impact in modern farming.

Qualifications

• Prior experience in customer success or support roles.
• Experience in agriculture or agtech is highly preferred.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Serve as a primary point of contact for customer support.
• Manage new farm onboarding and technology integration.
• Conduct regular check-ins to ensure customer success.

Skills

Outstanding communication skills

Knowledge of agriculture and agtech

Problem-solving abilities

Organizational skills

Experience with ERP systems and CRMs

Ability to coordinate across stakeholders

Tools

HubSpot

Salesforce

Job description

A leading ag-tech startup is seeking a Customer Success Manager to ensure effective deployment and training of their technology. The role is hybrid, requiring both remote work and travel to customer farms in CA and WA. Candidates should have outstanding communication skills and a background in agriculture. The position offers a compelling compensation range of $105K to $145K, along with equity compensation and comprehensive health benefits. Join us to make a positive impact in modern farming.