Equipment Yard & Customer Service Associate

Cooper Tacia Management LLC; New Bern (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

PTO

Paid Holidays

401K Match

Job summary

Cooper Equipment Rentals, a division of Cooper Tacia General Contracting, is seeking a part-time Customer Service & Yard Associate in New Bern, NC. You will greet customers, assist with rentals, and help maintain a safe, clean yard and efficient operation.

The role involves outdoor work, light lifting, and teamwork with the service staff. Training is provided with potential growth into equipment service technician roles based on performance. Flexible hours in a supportive environment.

Qualifications

• High school diploma or GED preferred; equivalent work experience considered.
• Customer service, retail, construction, landscaping, warehouse, automotive, or equipment-related experience helpful but not required.
• Ability to lift, carry, push, or pull regularly and perform physical work.

Responsibilities

• Greet customers promptly and professionally in person and by phone.
• Assist customers with basic rental questions, equipment pickup and return procedures, and general location information.
• Direct customers to the appropriate equipment, service area, or team member.
• Help load and unload rental equipment and accessories.
• Check returned equipment and accessories for visible damage, cleanliness, fuel level, and completeness; report concerns to the supervisor or mechanic.
• Help ensure customers receive clean, presentable, and ready-to-rent equipment.
• Support rental paperwork, invoices, contracts, and payment processes as assigned.
• Communicate clearly with customers and coworkers about equipment availability, return status, and customer needs.
• Maintain a clean, orderly, and professional equipment yard, parking area, shop area, wash bay, office exterior, and customer pickup area.
• Organize equipment, tools, attachments, and other rental materials in designated locations.
• Sweep, pick up debris, remove trash, and perform routine housekeeping throughout the property.
• Assist with washing, fueling, cleaning, and staging equipment for upcoming rentals, following company safety procedures.
• Perform basic pre-rental and post-rental visual inspections using company checklists.
• Assist mechanics, drivers, counter staff, and managers with general tasks as assigned.

Skills

Customer service

Teamwork

Safety awareness

Equipment knowledge

Education

High school diploma or GED

Job description

Cooper Equipment Rentals, a division of Cooper Tacia General Contracting, is seeking a part-time Customer Service & Yard Associate in New Bern, NC. You will greet customers, assist with rentals, and help maintain a safe, clean yard and efficient operation.

The role involves outdoor work, light lifting, and teamwork with the service staff. Training is provided with potential growth into equipment service technician roles based on performance. Flexible hours in a supportive environment.