Equipment Technician | Raliegh, NC

Vixxo Facility Solutions; Raleigh (NC); Sur place; USD 32 000 - 39 000; Plein temps

Avantages offerts par ce poste

Signing bonus

Competitive pay

PTO & holidays

Health, Dental, Vision

Résumé du poste

Vixxo is seeking a full-time Equipment Technician to manage a territory including Raleigh, NC and surrounding areas. You will independently provide reactive and preventative maintenance on espresso and beverage equipment, ensuring dependable operation and safety.

Responsibilities include repairing coffee systems, owning customer relationships, and meeting SLA standards with accurate documentation. A signing bonus and comprehensive benefits accompany the role.

Qualifications

• At least 1 year of experience servicing equipment and using testing equipment.
• Experience in customer-facing or customer-service role.
• Must enjoy coffee; tasting is part of repairs.

Responsabilités

• Repair espresso, coffee brewing, grinding, and water systems within an assigned territory.
• Manage customer relationships and deliver reliable service that meets safety rules.
• Meet SLA requirements with thorough inspections and accurate paperwork.

Connaissances

Equipment maintenance

Customer service

Coffee knowledge

Mobile tech

Valid driver’s license

Outils

Testing equipment

Description du poste

Vixxo is seeking a full-time Equipment Technician to manage a territory encompassing Raleigh, NC, and the surrounding areas. Compensation ranges from $23 per hour to $28 per hour, depending on experience.

The Role:

As an equipment technician, you will work independently to provide reactive and preventative maintenance services throughout an assigned territory – see for yourself how one of our technicians describes a day in the life by clicking here!

Who Will Love This Job:

• A creative problem solver: you are energized by roadblocks and have a knack for troubleshooting problems in stride and solving them in a calm, cool, and collected manner.
• A clear communicator: you are customer-focused and able to explain technical concepts clearly and effectively to non-technical individuals
• A constant learner: you are not afraid to ask questions and are constantly striving to refine your technical expertise

Top 3 Responsibilities:

• Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory.
• Own relationships with your customers and inspire customer loyalty by providing professional and reliable services that adhere to all safety rules
• Meet Service Level Agreement (SLA) requirements required by customers, which include conducting thorough inspections, performing timely maintenance on equipment correctly the first time, and completing descriptive and accurate paperwork.

Qualifications:

• At least one year of experience servicing equipment, preferably with experience using proper testing equipment and practices for general electric and water
• At least one year of experience in a customer-facing or customer-service role
• Must like coffee: Tasting is the final step in all repairs
• Smartphone proficient for inventory, manage scheduling, and other tasks
• Must possess a valid driver’s license with a clean driving record
• Must be able to lift 50 lbs. without assistance

What Vixxo Has To Offer You:

• $1500 signing bonus
• Competitive base pay based on experience and certifications; quarterly bonuses based on performance
• Start with ten days of PTO, 2 Floating Holidays, and six paid company holidays
• Benefits-eligible in first 60 days: Medical, Dental, and Vision Insurance
• Employer-paid short-term and long-term disability insurance and life insurance
• 401K Match
• Professional and career development opportunities
• Military-friendly and Equal Opportunity Employer

Successful applicants come from a variety of backgrounds, including HVAC Technicians, Maintenance Technicians, Field Service Technicians, Electricians, Plumbers, Service Technicians, ATM Technicians, Beverage Technicians, Pest Control Technicians, Photo Kiosk Repair, Coffee Retail, Baristas, and Mechanical Repair.