Equipment Technician | Raliegh, NC Field - Based

Vixxo; Raleigh (NC); Hybride; USD 32 000 - 39 000; Plein temps

Avantages offerts par ce poste

Signing bonus

PTO + holidays

Medical, Dental, Vision Insurance

Disability & Life Insurance

401K Match

Career development opportunities

Military Friendly

Résumé du poste

Vixxo is seeking a full-time Equipment Technician to service equipment across Raleigh, NC and surrounding areas. Compensation ranges from $23 to $28 per hour, based on experience. The role emphasizes independent work, proactive maintenance, and meeting SLAs while supporting customers with clear communication.

Benefit highlights include a $1,500 signing bonus, PTO, floating holidays, company holidays, and comprehensive insurance options. Applicants from diverse trades are encouraged to apply.

Qualifications

• At least one year of experience servicing equipment, preferably with testing equipment and practices for general electric and water
• At least one year in a customer-facing or customer-service role
• Must like coffee: tasting is the final step in all repairs
• Smartphone proficient for inventory, scheduling, and other tasks
• Must possess a valid driver’s license with a clean driving record
• Must be able to lift 50 lbs. without assistance

Responsabilités

• Repair commercial espresso, coffee brewing, grinding, and water systems across an assigned territory
• Own relationships with customers and deliver professional, reliable services adhering to safety rules
• Meet SLA requirements, perform thorough inspections, timely maintenance, and accurate paperwork

Connaissances

One year experience

Customer-facing

Coffee enthusiast

Mobile tech savvy

Valid driver’s license

Can lift 50 lbs

Description du poste

Vixxo is seeking a full-time Equipment Technician to manage a territory encompassing Raleigh, NC, and the surrounding areas. Compensation ranges from $23 per hour to $28 per hour, depending on experience.

THE ROLE:

As an equipment technician, you will work independently to provide reactive and preventative maintenance services throughout an assigned territory – see for yourself how one of our technicians describes a day in the life by clicking here !

WHO WILL LOVE THIS JOB:

• A creative problem solver:you are energized by roadblocks and have a knack for troubleshooting problems in stride and solving them in a calm, cool, and collected manner.
• A clear communicator: you are customer-focused and able to explain technical concepts clearly and effectively to non-technical individuals
• A constant learner: you are not afraid to ask questions and are constantly striving to refine your technical expertise

TOP 3 RESPONSIBILITIES:

• Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory.
• Own relationships with your customers and inspire customer loyalty by providing professional and reliable services that adhere to all safety rules
• Meet Service Level Agreement (SLA) requirements required by customers, which include conducting thorough inspections, performing timely maintenance on equipment correctly the first time, and completing descriptive and accurate paperwork.

QUALIFICATIONS:

• At least one year of experience servicing equipment, preferably with experience using proper testing equipment and practices for general electric and water
• At least one year of experience in a customer-facing or customer-service role
• Must like coffee: Tasting is the final step in all repairs
• Smartphone proficient for inventory, manage scheduling, and other tasks
• Must possess a valid driver’s license with a clean driving record
• Must be able to lift 50 lbs. without assistance

WHAT VIXXO HAS TO OFFER YOU:

• $1500 signing bonus
• Competitive base pay based on experience and certifications; quarterly bonuses based on performance
• Start with ten days of PTO, 2 Floating Holidays, and six paid company holidays
• Benefits-eligible in first 60 days: Medical, Dental, and Vision Insurance
• Employer-paid short-term and long-term disability insurance and life insurance
• 401K Match
• Professional and career development opportunities
• Military Friendly and Equal Opportunity Employer

Successful applicants come from a variety of backgrounds, including HVAC Technicians, Maintenance Technicians, Field Service Technicians, Electricians, Plumbers, Service Technicians, ATM Technicians, Beverage Technicians, Pest Control Technicians, Photo Kiosk Repair, Coffee Retail, Baristas, and Mechanical Repair.