Equipment Technician | Orlando, FL

VIXXO; Orlando (FL); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Competitive pay based on experience

Bonuses for performance

PTO and holidays

Medical, Dental, Vision

Disability and life insurance

401K Match

Career development

Military Friendly

Job summary

Vixxo is seeking a full-time Equipment Technician to manage a territory spanning Orlando, FL and surrounding areas. You will perform reactive and preventive maintenance on espresso and beverage equipment, ensuring uptime and quality for customers.

You will own relationships with clients, deliver professional service in a timely manner, and document work to meet SLA and safety standards. A valid driver’s license and ability to lift 50 lbs are required.

Qualifications

• At least one year of experience servicing equipment and using testing equipment.
• At least one year in a customer-facing role.
• Must like coffee and be able to lift 50 lbs.

Responsibilities

• Repair commercial espresso, coffee brewing, coffee grinding, and water systems.
• Own relationships with customers and ensure reliable service and safety compliance.
• Meet SLA requirements and complete accurate paperwork.

Skills

Troubleshooting

Customer service

Driving

Inventory management

Tools

Testing equipment

Maintenance tools

Job description

Vixxo is seeking a full-time Equipment Technician to manage a territory encompassing Orlando, FL, and surrounding areas. Compensation ranges from $23 to $29 p/h, depending on experience,

THE ROLE:

As an Equipment Technician, you will work independently to provide reactive and preventative maintenance services throughout an assigned territory – see for yourself how one of our technicians describes a day in the life byclicking here !

WHO WILL LOVE THIS JOB:

• A creative problem solver:You are energized by roadblocks and have a knack for troubleshooting issues in stride and solving them in a calm, cool, and collected manner.
• A clear communicator: You are customer-focused and able to explain technical concepts clearly and effectively to non-technical individuals
• A constant learner: You are not afraid to ask questions and are constantly striving to refine your technical expertise

TOP 3 RESPONSIBILITIES:

• Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory.
• Own relationships with your customers and inspire customer loyalty by providing professional and reliable services that adhere to all safety rules
• Meet Service Level Agreement (SLA) requirements required by customers, which include conducting thorough inspections, performing timely maintenance on equipment correctly the first time, and completing descriptive and accurate paperwork.

QUALIFICATIONS:

• At least one year of experience servicing equipment, preferably with experience using proper testing equipment and practices for general electric and water
• At least one year of experience in a customer-facing or customer-service role
• Must like coffee: Tasting is the final step in all repairs
• Smartphone proficient in inventory, manage scheduling, and other tasks
• Must possess a valid driver’s license with a clean driving record
• Must be able to lift 50 lbs. without assistance

What Vixxo Has to Offer You:

• Competitive base pay based on experience and certifications; quarterly bonuses based on performance
• PTO, Floating Holidays, and six paid company holidays
• Benefits-eligible in first 60 days: Medical, Dental, and Vision Insurance
• Employer-paid short-term and long-term disability insurance and life insurance
• 401K Match
• Professional and career development opportunities
• Military Friendly

Successful applicants come from a variety of backgrounds, including HVAC Technicians, Maintenance Technicians, Field Service Technicians, Electricians, Plumbers, Service Technicians, ATM Technicians, Beverage Technicians, Pest Control Technicians, Photo Kiosk Repair, Coffee Retail, Barista, and Mechanical Repair.

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As set forth in VIXXO’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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