Equipment Technician | Milwaukee, WI Field - Based

Vixxo Corporation; Milwaukee (WI); On-site; USD 31,684 - 38,572; Full time

Benefits offered by this job

Competitive base pay

Quarterly bonuses

Medical, Dental, and Vision Insurance

401(k) match

Job summary

Vixxo Corporation is looking for a full-time Equipment Technician to manage the Milwaukee territory. The role includes repairing espresso and coffee systems, ensuring compliance with safety regulations, and maintaining customer relationships. Candidates should have at least one year of equipment servicing experience and excellent customer service skills. The pay ranges from $23 to $28 per hour, with comprehensive benefits including medical, dental, and a 401(k) match.

Qualifications

• At least one year of experience servicing equipment.
• Experience in a customer-facing or customer-service role.
• Ability to lift 50 lbs. without assistance.

Responsibilities

• Repair commercial espresso, coffee brewing, and water systems.
• Manage customer relationships and inspire loyalty.
• Ensure compliance with safety rules and meet SLA requirements.

Skills

Customer service

Equipment repair

Smartphone proficiency

Job description

Job Summary

Vixxo is seeking a full‑time Equipment Technician to manage a territory that includes Milwaukee, WI, and the surrounding areas. Compensation ranges from $23 per hour to $28 per hour, depending on experience.

The Role

As an Equipment Technician, you will work independently to provide reactive and preventative maintenance services throughout an assigned territory. You will handle tasks such as repairing commercial espresso, coffee brewing, coffee grinding, and water systems and ensuring compliance with safety rules.

Key Responsibilities

• Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory.
• Own relationships with your customers and inspire customer loyalty by providing professional and reliable services that adhere to all safety rules.
• Meet Service Level Agreement (SLA) requirements, including conducting thorough inspections, performing timely maintenance on equipment correctly the first time, and completing descriptive and accurate paperwork.

Qualifications

• At least one year of experience servicing equipment, preferably with experience using proper testing equipment and practices for general electric and water.
• At least one year of experience in a customer‑facing or customer‑service role.
• Must like coffee: tasting is the final step in all repairs.
• Smartphone proficiency in inventory, managing, scheduling, and other tasks.
• Must possess a valid driver’s license with a clean driving record.
• Must be able to lift 50 lbs. without assistance.

Benefits

• Competitive base pay based on experience and certifications; quarterly bonuses based on performance.
• PTO, Floating Holidays, and six paid company holidays.
• Benefits-eligible in first 60 days: Medical, Dental, and Vision Insurance.
• Employer‑paid short‑term and long‑term disability insurance and life insurance.
• 401(k) match.
• Professional and career development opportunities.
• Military‑friendly and equal opportunity employer.

Equal Employment Opportunity Statement

Vixxo is an equal opportunity employer. We do not discriminate on the basis of any protected group status under any applicable law.