Equipment Specialist

Altria Client Services LLC in; Richmond (VA); On-site; USD 81,000 - 119,000; Full time

Benefits offered by this job

Flexible work options

Paid time off

13 paid holidays

2 floating holidays

401(k) matching

Professional development stipends

Parental and bonding leave

Job summary

Altria Client Services LLC in Richmond, VA is seeking an Equipment Specialist (Electrical Support) to provide hands-on equipment and technical support for the USSTC manufacturing operation. You will optimize assets, train staff, and work with vendors on equipment enhancements to improve productivity and reduce losses.

The role requires strong packaging equipment experience, PLC/servo troubleshooting, and the ability to work backshifts or weekends as needed.

Qualifications

• Associates degree in a technical field preferred; minimum 5 years in field service engineering or technical support.
• Minimum 5 years' experience with packaging equipment.
• Familiarity with computer equipment and applications such as spreadsheets, databases, and word processors; CMMS experience.
• Familiarity with test, measurement and diagnostic equipment.
• Ability to troubleshoot high-speed PLC and servo-based packaging equipment.
• Able to bend, crawl and climb to inspect equipment.
• Willing to work backshift and/or weekend schedule as needed.

Responsibilities

• Apply electrical and process knowledge to analyze and troubleshoot equipment problems in manufacturing.
• Serve as the electrical SME on packaging equipment to support plant operations.
• Develop and implement improvements for methods, processes, and equipment.
• Help develop spare parts lists and design improvements.
• Provide training and documentation for maintenance staff and write maintenance alerts.
• Assist in test plan development and evaluations.
• Prepare and maintain project schedules, estimates, and work instructions.

Skills

Field Service Engineering

Packaging equipment

Troubleshooting

Technical support

PLC

Servo motors

Safety inspections

Education

Associate degree in a technical field

Tools

CMMS

Spreadsheet software

Database software

Diagnostic equipment

Job description

Equipment Specialist (Finance)

Totether We Innovate. Together Change.

Are you seeking an opportunity to use your hands-on technical skills to diagnose and tackle real world problems in a fast-paced manufacturing environment?

Then we have an opportunity for you! We are seeking an Equipment Specialist (Electrical Support) to join our U.S. Smokeless Tobacco Company (USSTC) team in Richmond, VA.

You will be responsible for providing equipment and technical support to manufacturing operations, primarily in our Richmond production facility, assisting in optimization and training efforts, as well as serving as a technical resource for new solutions to meet our business objectives and improve systems and processes for our manufacturing operations maximizing productivity across assets and drive out system loss leveraging Integrated Work Systems (IWS).

What you will be doing

• Apply specific electrical and process knowledge to analyze and troubleshoot machinery problems in support of factory maintenance personnel.
• Serve as the electrical subject matter expert on packaging equipment to support plant operations
• Apply problem solving techniques to facilitate design improvements for methods, processes, products, systems, documentation, and/or equipment.
• Assist in developing and recommending spare parts lists for machinery, technical alternatives, and design improvements.
• Use specialized knowledge of machinery or process to improve the performance of maintenance personnel by providing formal and informal training, writing maintenance alerts, and developing specialized documentation.
• Assist in the development and execution of test plans and evaluations.
• Help prepare and maintain project schedules, estimates, work instructions, and electrical troubleshooting guides.
• Participate in technical meetings with OEM's to resolve problems or issues with machinery.
• Work with approved contractors and vendors to procure and install equipment and/or sub-components for process improvement, equipment repair and/or replacement.
• Perform all job functions and activities in a safe manner.

What we want you to have

• Associates degree in a technical field preferred, with a minimum of 5 years' experience in Field Service Engineering or Technical Support.
• A minimum of 5 years' experience with packaging equipment required.
• Strong familiarity with computer equipment and applications such as spreadsheets, databases, word processors, and computerized maintenance management systems.
• Familiarity with common test, measurement and diagnostic equipment.
• Ability to troubleshoot high speed, PLC and servo based packaging equipment
• Able to bend, crawl and climb to inspect equipment.
• Must be willing to work backshift and/or weekend schedule as needed.

The starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions. The Salary Range for this position is: $80,800.00 - $118,750.00.

Why You'll Love Building Your Career at Altria

• Work where life works for you -with flexible and remote options that fit your world, not the other way around.
• Own your time- start with 15 days of paid time off, 13 paid holidays, 2 floating holiday days, and a 37.5-hour workweek so you can recharge and live fully
• A place where you belong- where your ideas are welcomed, your growth is encouraged, and your impact is real
• Get recognized for your work- annual merit increases and performance bonus
• A future you can count on- 401(k) matching from day one; plus Deferred Profit Sharing, an annual company contribution in an amount equal to 13%-17% of your base salary
• Help with your goals- get help with student loan repayment assistance, attend a conference, or gain a new certification with professional development stipends
• Support for what matters most- comprehensive medical, dental, and vision coverage for you and your family
• Celebrating your milestones- paid parental and bonding leave for life's biggest moments.
• Wellness that goes beyond work- programs that care for your whole well-being at whatever stage you are in your life
• A culture that gives back- paid volunteer days and a shared commitment to making a difference

At Altria, we offer more than benefits - we offer a career that fits your life, rewards your ambition, and celebrates your impact.

This position is not eligible for sponsorship.