Equipment Service Technician San Diego, CA

IMI; San Diego (CA); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading company in equipment solutions is seeking an Equipment Service Technician based in San Diego. In this role, you will be responsible for installation and maintenance of cutting-edge equipment while traveling across the U.S. and Canada. The ideal candidate will have mechanical and electrical skills along with experience in industrial equipment repair. Join us in making a difference through service excellence.

Qualifications

• 3–5 years in maintenance/repair of industrial or commercial equipment.
• Valid driver's license with clean record.

Responsibilities

• Travel 60–65%, troubleshoot equipment issues, and document activities.
• Provide emergency and scheduled service including site visits.
• Coordinate installations and oversee customer training.

Skills

Mechanical skills

Electrical knowledge

Communication skills

Positive attitude

Education

High school diploma or GED

Technical/trade school preferred

Job description

Equipment Service Technician San Diego, CA

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This position can potentially be located anywhere in the continental U.S.

Purpose: Reporting to the Director of Operations, the Equipment Service Technician is responsible for the installation, service, support, and training of IMI’s MILCURE wheel refinishing equipment.

General Expectations: Adhere to and demonstrate IMI's core values:

• Drive: Passionate, action-oriented, accountable, hardworking, motivated to succeed and help others.
• Joy: Find joy through creativity, service, enthusiasm, positivity, and fun.
• Humility: Respect others, treat everyone equally, and avoid prejudice.
• Grit: Show courage, resilience, excellence, and initiative in challenges.
• Others First: Prioritize caring for others to achieve shared success.

Essential Responsibilities & Duties:

• Travel 60–65%, including some weekends and evenings.
• Troubleshoot equipment issues via phone and guide minor repairs.
• Document activities in CRM for efficiency and reporting.
• Collaborate with Customer Experience Team on equipment issues and repairs.
• Provide emergency and scheduled service, including site visits.
• Resolve major issues through site visits and discussions with leadership and customers.

Equipment Installations – Standard and Custom:

• Coordinate pre-installation calls and site visits.
• Follow-up with customers post-installation or service.
• Coordinate orders with sales and operations.
• Travel within the U.S. and Canada for installations and maintenance.
• Provide onsite training on equipment operation and safety.
• Work with sales, marketing, and product teams for business growth.
• Participate in ongoing training and conduct service audits.
• Assist with new product development and sales opportunities.

Qualifications:

• High school diploma or GED; technical/trade school preferred; equivalent experience considered.
• 3–5 years in maintenance/repair of industrial or commercial equipment; blasting equipment experience is a plus.

Knowledge, Skills, and Abilities:

• Strong mechanical skills, electrical knowledge a plus.
• Proven ability to complete installations/maintenance on first visit.
• Frequent travel within U.S. and Canada; ability to plan and book travel.
• Positive attitude, excellent communication skills.
• Ability to lift 50 lbs regularly, up to 100 lbs occasionally.
• Work in various environments; valid driver’s license with clean record.
• Equipment layout/design experience a plus; proficiency with PCs and software.

This description outlines the general work level and responsibilities. It is not exhaustive. This is a remote position.