Equipment Repair Field Technician

Henry Schein; Minneapolis (MN); On-site; USD 55,000 - 75,000; Full time

Job summary

Henry Schein in Minneapolis is seeking an Equipment Service Technician to provide on-site repair and installation support for dental equipment. You will work with Lead Technicians and Project Coordinators to diagnose issues, perform maintenance, and ensure customer satisfaction.

The role emphasizes safety, documentation, and ongoing training on product lines and procedures, with client-site travel as needed and strict adherence to company policies.

Qualifications

• Typically 2+ years of field service experience with demonstrated proficiency.
• Basic mechanical background and customer service experience.
• Associates degree or technical training preferred.

Responsibilities

• Provide repair services to customers in a courteous and professional manner.
• Perform on-site installation, repair, maintenance, and testing tasks under supervision.
• Diagnose errors using proper troubleshooting steps and determine solutions.
• Document work orders, service reports, and required paperwork.
• Maintain inventory levels in the service van and manage parts as needed.
• Attend Henry Schein training and manufacturer certifications.
• Communicate progress to team members and dispatchers.
• Adhere to OSHA regulations and wear PPE as required.
• Complete all required compliance paperwork on time.

Skills

Basic troubleshooting

Basic computer skills

Interpersonal / communication skills

Professionalism

Accuracy and detail-orientation

Education

High School diploma or equivalent

Vocational training / On-the-job training

Associates degree or Technical School Certification (preferred)

Job description

Henry Schein in Minneapolis is seeking an Equipment Service Technician to provide on-site repair and installation support for dental equipment. You will work with Lead Technicians and Project Coordinators to diagnose issues, perform maintenance, and ensure customer satisfaction.

The role emphasizes safety, documentation, and ongoing training on product lines and procedures, with client-site travel as needed and strict adherence to company policies.