Equipment & Rental Customer Service Associate

uhaul; Concord (NH); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul is hiring a Customer Service Representative in Concord, NH to be the face of our service and help customers with equipment rentals and return processes. You will work with a supportive team, inspect and move trucks, and use U-Scan technology to manage rentals.

The role requires a valid driver's license and a high school diploma. We offer on-the-job education, bonuses, benefits such as health insurance, 401(k), and opportunities for advancement.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is hiring a Customer Service Representative in Concord, NH to be the face of our service and help customers with equipment rentals and return processes. You will work with a supportive team, inspect and move trucks, and use U-Scan technology to manage rentals.

The role requires a valid driver's license and a high school diploma. We offer on-the-job education, bonuses, benefits such as health insurance, 401(k), and opportunities for advancement.