Equipment Operations Specialist - Small Tools

JE Dunn Construction; Kansas City (KS); On-site; USD 55,000 - 75,000; Full time

Job summary

JE Dunn Construction seeks an Equipment Operations Specialist to support day-to-day equipment operations, fleet management, scheduling, and billing accuracy. You will manage data on location, cost, and revenue for the Blue Hat equipment and service offering, aligning with the company strategy and values.

The role involves interfacing with clients to optimize equipment solutions, using operational metrics for decisions, and driving continuous improvement across scheduling, inventory, and customer

Qualifications

• 3+ years rental, warehouse or construction materials experience.
• High School Diploma or GED required; bachelor’s preferred.
• Strong communication and customer service skills.
• Ability to learn operating and accounting systems for data entry.

Responsibilities

• Understand equipment rental business and use metrics for decisions.
• Partner with clients to guide equipment needs and prepare bid packages.
• Apply Blue Hat processes to purchasing, fleet, scheduling, billing, and customer relations.
• Maintain knowledge of equipment fleet location and status.
• Analyze reports and inform leadership on trends.
• Investigate new revenue opportunities related to equipment and services.

Skills

Accuracy & timeliness

Communication

MS Office

Data entry systems

Customer service

Data analysis

Logistics knowledge

Teamwork

Education

High School Diploma or GED

Bachelor's Degree in business, construction management or related field

Relevant experience in lieu of degree

Tools

Scheduling software

Billing software

ERP systems

Job description

Role Summary

The Equipment Operations Specialist will provide day to day support for equipment operations to achieve the overall strategy of the Blue Hat Crane & Equipment Rental organization. This position will be responsible for customer interactions relating to scheduling, equipment fleet management and accurate and timely billings. This position will manage data for the accurate location, cost and revenue of the Blue Hat equipment and service offering. All activities will be performed in support of the strategy, vision and values of JE Dunn.

• Autonomy & Decision-Making: Makes decisions on non-routine matters, provides recommendations to supervisor, and refers all exceptions to supervisor.
• Career Path: Senior Equipment Operations Specialist

Key Role Responsibilities - Core

• Possesses a general understanding of all aspects of the equipment rental business as it applies to the Blue Hat strategy and utilizes key operational metrics for day-to-day decision making and recommendations to leadership.
• Partners effectively with clients to provide guidance and solutions to their equipment needs and prepares equipment and material bid packages as needed.
• Applies Blue Hat operational processes to perform ongoing duties and transactions in purchasing, fleet and inventory management, scheduling, billing, and customer relations.
• Maintains ongoing knowledge of the quantity and location of the Blue Hat equipment fleet in order to make scheduling, service and repair recommendations.
• Possesses and utilizes knowledge of the equipment fleet for fulfilling customer rental and service requests.
• Utilizes key operational reports to inform and advise leadership on business trends and opportunities.
• Investigates and pursues new revenue opportunities relating to equipment, service, and inventory products.
• Analyses and resolves equipment, inventory, service, and billing discrepancies for internal operations and customers.
• Acts as subject matter expert and national resource in selected lines of equipment and material for Blue Hat operations.
• Leads training topics and serves as a resource for Blue Hat operations including one-on-one training, large discussion groups, and other appropriate meetings.
• Identifies and participates in continuous improvement initiatives for Blue Hat operations.
• Advanced understating of appropriate software to support scheduling, recording keeping and billing.
• Actively participates in the continuous improvement plan by identifying opportunities in the current process, suggesting solutions, and leading improvements.
• Participates in regularly scheduled safety meetings

Key Role Responsibilities - Additional Core

N/A

Knowledge, Skills & Abilities

• Ability to perform work accurately and completely, and in a timely manner
• Communication skills, verbal and written
• Proficiency in MS Office - Intermediate
• Ability to learn operating and accounting systems for data entry
• Ability to identify common construction materials and equipment
• Ability to identify relationships and dependencies, using data analysis and industry experience
• Ability to provide excellent customer service through positive interaction with customers
• Thorough knowledge of rental or logistics operations including warehouse organization, storage of goods, traffic flow and the fulfillment process from start to finish
• Ability to build relationships and collaborate within a team, internally and externally

Education

• High School Diploma or GED (Required)
• Bachelor’s Degree in business, construction management or related field (Preferred)
• In lieu of the above requirements, relevant experience will be considered.

Experience

• 3+ years rental, warehouse or construction materials experience (Required)

Working Environment

• Must be able to lift up to 25 pounds
• Typically travel is not required
• Normal office environment, but may be exposed to extreme conditions (hot or cold)
• Frequent activity: Standing, Walking, Sitting, Viewing Computer Screen
• Occasional activity: Bending, Climbing, Reaching above Shoulder, Pushing, Pulling

Benefits Information

The benefits package aligned to this position is Professional Non-Union. Please click the link below for more details.

Click here for benefits details.

This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.

JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace.

JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to [e-mail]

JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails.