Equipment & MRO Sourcing Manager

CHAGEE USA; Irvine (CA); Hybrid; USD 120,000 - 140,000; Full time

Benefits offered by this job

Hybrid work schedule

401(k) with company match

Yearly bonus opportunity

Comprehensive health insurance

On-site fitness center

Exclusive discounts at locations

Generous paid time off

Continuous education opportunities

Income protection insurance

Bereavement leave

Job summary

A global modern teahouse is seeking an Equipment Commercialization Manager to oversee food service equipment commercialization and manage supplier relationships. This role involves coordinating with teams for equipment design, ensuring compliance with legal standards, and tracking supplier performance. Ideal candidates have a Bachelor's in Supply Chain Management and at least 7 years of relevant experience. The position offers a hybrid work schedule and a salary range of $120,000–$140,000.

Qualifications

• Minimum 7 years of experience in large supermarkets or food service outlets.
• Experience developing sourcing plans for food service equipment.
• Strong understanding of thermodynamics and materials science.

Responsibilities

• Coordinate with HQ and R&D to pilot new food service equipment.
• Oversee procurement processes including RFPs and supplier selection.
• Negotiate complex commercial terms to reduce risk.

Skills

Negotiation skills

Supplier management

Project management

Engineering principles knowledge

Communication skills

Microsoft Office skills

Education

Bachelor's degree in Supply Chain Management or equivalent

Job description

CHAGEE (pronounced CHAH-jee) is a modern teahouse with more than 7,000 locations globally. We’re awakening the world together, one cup at a time.

We are a global brand with proud roots in Yunnan, committed to bringing people together through tea. CHAGEE is awakening a modern tea movement, grounded in authentic heritage, fueled by cutting‑edge innovation, and crafted to nourish body and spirit.

Through our stores across China, Asia Pacific, and the United States, we serve a staggering 100 million cups of tea monthly. CHAGEE is excited to expand its presence in the US market. This is your chance to be part of an exhilarating journey as we deliver the taste of authentic tea culture to America.

Overview

Elevate your career with CHAGEE as an Equipment Commercialization Manager. The Equipment Commercialization Manager is responsible for the commercialization of food service equipment, strategic sourcing, supply chain oversight, performance management of critical suppliers, and effective stakeholder engagement for essential services and support.

What you’ll do

• Coordinate with HQ and Regional R&D teams and identify potential suppliers to pilot and test new food service equipment designs.
• Act as the commercialization lead to collaborate with stakeholders to comprehend equipment requirements and formulate procurement plans aligned with organizational objectives.
• Align procurement timelines with project execution schedules in close collaboration with construction and engineering stakeholders.
• Understand legal requirements of operating food service equipment in N.A., and coordinate with R&D teams and OEMs to obtain all relevant certifications and qualifications (i.e., UL/ETL, FCC and NSF).
• Engage OEM or 3rd party service providers to develop feasible equipment service/support programs and networks.
• Continuously evaluate new critical infrastructure technologies with stakeholders to ensure balanced cost, availability, reliability, and efficiency in its standard equipment offering.
• Oversee end‑to‑end procurement processes including RFPs, RFQs, supplier selection, negotiations, and contract finalization.
• Negotiate complex commercial and contractual terms to reduce legal, operational, and financial risk.
• Track supplier performance and manage supplier relationships to ensure on‑time delivery, cost‑effectiveness, and quality standards.
• Act as a point of escalation for issue resolution with suppliers and internal customers.
• Develop strong networks of reliable suppliers, fostering relationships to ensure consistent product quality.
• Develop Key Performance Indicators to continuously measure supplier performance (on‑site delivery performance, cost savings, etc.) and lead teams to improve supplier performance as necessary.

Experience you need to be successful

• Bachelor’s degree in Supply Chain Management, Engineering, Operations, Construction Management or equivalent experience.
• Minimum 7 years or more relevant equipment experience in large supermarkets or food service outlets in Sourcing / Procurement / Maintenance / Engineering.
• Experience developing long‑range sourcing plans for food service equipment category to reduce total costs, optimize value from suppliers, and meet internal stakeholders’ requirements.
• A strong understanding of engineering principles, particularly in areas relevant to food service equipment (e.g., thermodynamics, fluid mechanics, materials science). Advanced computer skills in Microsoft Office suite.
• Strong familiarity with commercializing food services equipment, including refrigerators, freezers, food makers, coolers, heaters, fixtures, etc.
• Experience working with multi‑national OEMs.
• Able to travel 25% of the time.
• Proficient in both written and spoken English; ability to communicate in Chinese is an asset.
• Demonstrated proficiency in negotiation and communication skills.

What We Offer

• Hybrid work schedule for a balanced life
• 401(k) with company match to secure your future
• Yearly bonus opportunity
• Comprehensive medical, dental, and vision insurance
• On‑site fitness center and wellness programs
• Exclusive discounts at our tea locations, theme parks, and gyms
• Generous paid time off starting at 15 days, plus 7 federal holidays
• Opportunities for continuous education and scholarships
• Income protection including Disability, Life, and AD&D insurance
• Bereavement leave for those difficult times

Who You Are

Join our team and be part of a brand that's as refreshing as our tea! We're excited to see how your talents will help us grow and create memorable experiences for our customers.

The expected salary for this position is $120,000–$140,000. Your actual base compensation will be determined on a case‑by‑case basis and may vary based on considerations including (but not limited to): relevant knowledge and experience for this position, skills, education, certifications and more.

CHAGEE is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic under applicable law.