Equipment Modernization & Field Ops Lead (Sales)

JLM Staffing; New York (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading elevator manufacturing company is seeking a New Equipment / Modernization Superintendent in New York. The ideal candidate will have a minimum of 5+ years of experience in the elevator industry, along with strong communication and leadership skills. Responsibilities include managing field operations, ensuring customer satisfaction, and leading modernization projects. This role requires effective interpersonal skills and the ability to handle multiple tasks in a dynamic environment.

Qualifications

• Minimum of 5+ years of experience in related field.
• Field experience in the elevator industry required.
• Self-motivated individuals with ability to handle multiple projects.

Responsibilities

• Direct responsibilities for service business and customer satisfaction.
• Lead field operations for new equipment and modernization contracts.
• Maintain safety performance and communicate with customers.

Skills

Effective written and oral communication

Interpersonal skills

Leadership

MS Office Suite proficiency

Sales and customer management

Education

High School education required

Bachelor’s Degree a plus

Job description

• Full-time

Company Description

World’s leading manufacturer of elevators, escalators and moving walkways. Possesses a global team of 60,000 employees. Client Company that is committed to providing employees with a high-quality work-life balance and an extensive benefits program.

Job Description

JOB DESCRIPTION

Company seeks a reliable and detail-oriented person to fulfill the role of New Equipment / Modernization Superintendent. This position requires a superintendent with service, sales, and elevator manufacturing business experience. This superintendent will be articulate, personable, professional and efficient.

SUPERINTENDENT JOB DUTIES:

• Direct responsibilities for this service business, including sales, field operations, customer satisfaction

• Lead and direct field operations for new equipment and/or modernization contracts.

• Level/type of experience will determine distribution of NE and/or modernization responsibilities

• Field education training, scheduling, authorization orders, quality assurance, safety, technical support, expenditure of labor materials, and other assets.

• Ensure safety performance by all associates to superintendent.

• Maintain open lines of communication and relationships with existing customers

• Develop relationships with internal customers (employees), as well as external customers/clients.

• Hold responsibility for modernization projects to be manned and completed safely and profitably.

• Perform pre-installation and safety audits and attend job meetings for various OSHPD projects.

• Supervise field employees on site, including trouble shooting problems with mechanics.

• Review and sign off on employee time, change orders, purchase orders, elevator turnover authorizations, accounts receivable, write-offs, credits and other necessary approvals.

• Maintain up-to-date knowledge of all federal, state and local elevator industry code requirements.

SUPERINTENDENT QUALIFICATIONS

• High School education required. Bachelor’s Degree a plus.

• Minimum of 5+ years of experience in related field (manufacturing, HVAC, metropolitan transit, etc.).

• Field experience in the elevator industry required.

• Effective written and oral communication; well-developed interpersonal skills, including diplomacy, tact and patience.

• Self-motivated individuals that can juggle multiple projects and responsibilities are a must.

• Excellent communication skills and the ability to work in a high team oriented and dynamic environment.

• Solid leadership, effective team-building, strong communication and presentations skills.

• Capable of working independently, with the ability to prioritize and handle multiple tasks.

• Sense of flexibility and grace under pressure.

• Strong MS Office Suite and computer savvy.

• Direct responsibilities for this service business, including sales, field operations, customer satisfaction, and overall business management.

• Self-starter who is willing to take initiative with dedication and commitment.

• Possesses integrity and the ability to handle sensitive and private information in a confidential manner.

• Must be assertive, motivated, goal – oriented, and a team player.

• Must have demonstrated good business decision making skills in previous positions.

• Must have strong sales and financial sense with customer focus.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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