Equipment Fleet Service Mechanic

Ergon Inc.; Dallas (TX); On-site; USD 55,000 - 60,000; Full time

Job summary

Ergon Inc. is seeking an Equipment Fleet Service Mechanic in Dallas to manage and service specialized pavement preservation equipment. This position requires a high school diploma, mechanical aptitude, and offers a competitive salary along with a comprehensive benefits package including profit sharing and health insurance.

Benefits

Profit Sharing

Matching 401(k)

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Short & Long Term Disability

Personal Leave

Sick Pay

Maternity Leave

Qualifications

• Minimum 1+ years related work experience.
• Valid US Driver's License with acceptable driving history.
• Physical ability to perform job functions including lifting/moving heavy items.

Responsibilities

• Troubleshot and repaired specialized pavement preservation equipment.
• Maintained a tidy, clean and safe work environment.
• Prepared service work schedules and managed work orders.

Skills

Troubleshooting

Mechanical aptitude

Customer service

Problem-solving

Safe operation of tools

Education

High school diploma or GED

Job description

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Crafco has an opening for an Equipment Fleet Service Mechanic at our supply center in Farmer's Branch, TX.

The Service Technician is responsible for troubleshooting, diagnosing, and repairing specialized pavement preservation equipment including company rental fleets and customer equipment. Service Technicians will operate forklifts, complete necessary paperwork, and complete assigned tasks in a safe and timely manner to achieve the highest level of service and customer experience expectations. They consistently deliver a positive customer experience, anticipate customer needs, suggest alternatives, and provide solutions. Service Technicians are responsible for managing the day-to-day service operations/work orders, cleanliness, and safety of the shop area, working with a cross-functional team, and providing backup to other supply center functions, as needed.

This position offers a competitive hourly wage with an excellent benefits package including: Profit Sharing, Matching 401(k), Health, Life, Dental, Vision, Short & Long Term Disability, Holiday, Personal, and Sick pay, Maternity Leave, and more.

Equipment Fleet Mechanic Duties

• Maintain a tidy, clean and safe work environment, adhere to all safety procedures.
• Maintain professional customer relationships with positive interactions.
• Safely diagnose and execute the service/repair and preventative maintenance of rental equipment and/or customer equipment.
• QC/QA completed service work to verify accuracy of work order and ensure equipment for operational readiness.
• Prepare service work schedules to meet customer needs, rental fleet needs, and meet all turn-around-times/due dates for repair completion.
• Review all service recommendations with customer before performing repairs, and execute service work per customer approval and within agreed upon turn around time/date.
• Conduct service calls over the phone to assist with troubleshooting, within reason, as needed for customers and co-workers. Escalate calls and/or recommend equipment be brought in for service, as needed.
• Perform high quality service work and strive to do the job right the first time.
• Perform preventative and routine maintenance checks on rental equipment before rental check-out and after rental check-in to assess: any damage, hours used, tires, mileage, fuel/oil levels, safety decals and all safety/DOT compliance.
• Team Player. Provide assistance to all other service technicians, as needed, for troubleshooting, diagnosing service/repair needs, and performing service work.
• Keep rental equipment in working order and in clean, presentable condition.
• Load and unload equipment while complying with DOT regulations.
• Prepare and run up new equipment deliveries for rent or sale/delivery to customer. Identify and solve any issues before equipment is placed in rental fleet/delivered to customer.
• Assist with deliveries of products or equipment, as needed.
• Perform rental check-out procedures with customers, covering proper operation and safety/safe use of equipment.
• Maintain a positive and professional demeanor with co-workers, vendors, and customers.
• Orders parts as needed to maintain adequate supplies.
• Proactively work with equipment vendors, Equipment Product Manager, Service Program Manager, and/or Regional Manager to learn maintenance requirements and capabilities of new equipment, systems, or parts.
• Evaluate all equipment after repairs, maintenance or safety checks.
• Handle customer complaints and/or questions regarding equipment condition or operation.
• Fabricate parts as needed to meet needs.
• Perform safety inspections and D.O.T. compliance checks on equipment.
• Meet all company, governmental and equipment-specific safety requirements.
• Perform other job duties, as assigned. Be available to perform "back up" functions for other supply center personnel, as needed
  
  

Equipment Fleet Mechanic Qualifications

• High school diploma or GED
• Minimum 1+ years related work experience
• Mechanical aptitude; familiarity with variety of tools and their safe use/operation
• Valid US Driver's License with acceptable driving history
• Ability to troubleshoot and problem-solve while working under pressure or with deadlines
• Ability to work independently, be self-directed and take initiative in prioritizing and executing work responsibilities
• Resourceful, able to find solutions to projects and problems
• Safe operation of tools including power tools, torches, lifts, drills, etc.
• Physical ability to perform job functions including but not limited to: standing, sitting, bending, squatting, or remaining in uncomfortable positions for extended periods of time, lifting/moving large, bulky and/or heavy items (50 lbs. or more) frequently, working in adverse conditions including hot/cold both indoors and outdoors and/or in inclement weather
• Must possess a high degree of safety-awareness
• Display and encourage a positive attitude, work well with others
• Desire to support customer's needs and provide outstanding service and deliver quality work
• Ability for local travel, as needed
  
  

About

Crafco, Inc. has delivered confidence through innovation, quality, and value to our customers since 1976. Crafco is the world's leading manufacturer in quantity and diversity of packaged pavement preservation products and equipment. As a subsidiary of Ergon, Inc. Our core values consist of Empowered Service, Selfless Leadership, Purposeful Growth, and Respectful Relationships, which provide an excellent work environment for future growth. Learn more about Crafco and Ergon by visiting:

www.crafco.com

https://ergon.com/sustainability

Contact us to see if you can be a part of our TEAM.

Crafco, Inc. is an EEO employer and a drug-free workplace. Applicants must be authorized to work in the US and have a valid driver's license. Any employment offers are contingent upon a pre-employment drug test, background check, and MVR..

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Oil and Gas

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