Equipment Dispatch

CRH; Springfield (MO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Disability benefits

401(k) retirement savings

Wellness programs

Internal promotion

Job summary

CRH is seeking an Equipment Dispatcher to lead daily dispatch operations, plan routes, and coordinate equipment moves across locations. You will ensure regulatory compliance, maintain logs, and support the dispatch team, while delivering strong customer service.

The role requires multitasking in a fast-paced environment, with opportunities for advancement and comprehensive benefits. A high school diploma or GED is required, with training in logistics a plus.

Qualifications

• High school diploma or GED required; logistics/transportation education a plus.
• Familiarity with dispatch and routing software preferred.
• Ability to multitask in a fast-paced, high-pressure environment.

Responsibilities

• Lead daily dispatch operations and coordinate equipment moves between locations.
• Plan routes and schedules and obtain necessary local/state permits.
• Support dispatch team and cover for lead dispatcher as needed.
• Assist with workforce scheduling and PTO management.
• Maintain real-time equipment logs and ensure accurate payroll logging.

Skills

Communication skills

Analytical skills

Time management

Teamwork

Organization

Education

High school diploma or GED

Logistics/Transportation coursework

Tools

Dispatch software

Routing software

Payroll system

Microsoft Office

Job description

Job ID: 528079

Drive Operational Excellence and Customer Satisfaction in a Dynamic Logistics Role

Position Overview

Join our team as an Equipment Dispatcher, where your technical expertise and commitment to outstanding service will play a vital role in supporting our operations and delighting our customers. You'll be at the heart of our logistics efforts, ensuring that equipment moves are executed efficiently, safely, and in compliance with all regulations.

Why Join US

• Enjoy competitive pay starting at $20 per hour, with increases based on your experience
• Take care of yourself with great medical benefits
• Keep your vision sharp with our vision coverage
• Smile with confidence thanks to our dental benefits
• Earn paid time off (PTO) so you can recharge and relax
• Plan for your future with our 401(k) retirement savings plan
• Grow your career with plenty of opportunities for advancement

Key Responsibilities

• Lead daily dispatch operations, coordinating equipment moves between multiple locations with precision and attention to detail.
• Strategically plan routes and schedules, including acquiring all necessary local and state permits to ensure seamless equipment transport.
• Support and collaborate with dispatch representatives, and step in as backup for the lead dispatcher as needed.
• Assist with workforce scheduling, including employee vacations and required appointments.
• Maintain an accurate, real-time equipment log to track the location and status of all assets.
• Drive continuous improvement
• Manage communication across multiple channels—phone and email—delivering prompt, courteous, and professional responses to internal and external stakeholders.
• Accurately log payroll entries for truck drivers using the payroll system.
• Troubleshoot problems and develop solutions by working collaboratively across teams.
• Deliver exceptional customer service at every interaction.
• Communicate effectively with management and colleagues at all levels of the organization.
• Embrace teamwork, pitching in to support co-workers and leadership as business needs evolve.
• May require participation in a rotating shift schedule.

Qualifications

• High school diploma or GED required; additional education in logistics, construction or transportation is a plus.
• Familiarity with dispatch and routing software preferred.
• Proven ability to juggle multiple tasks and thrive in a fast-paced, high-pressure environment.

Skills and Competencies

• Exceptional written and verbal communication skills.
• Strong analytical and problem-solving abilities.
• Excellent organizational and time management skills with a keen attention to priority setting.
• Advanced computer proficiency in Microsoft or Google applications preferred.
• Demonstrated capacity to work collaboratively with colleagues at all levels.
• Commitment to continuous learning and process improvement.

Physical and Work Environment Requirements

• Frequent radio and phone communication required.
• Ability to bend, reach, and perform physical tasks as needed in both office and field settings.
• Exposure to moderate noise levels that may be distracting at times.
• Flexibility to work across different environments, including the office and field operations.

Additional Information

This job description provides a general overview of the responsibilities and requirements for the Equipment Dispatcher role. Duties may be adjusted to meet evolving business needs. We are committed to making reasonable accommodations for qualified individuals with disabilities to perform essential job functions.

If you are passionate about logistics, thrive under pressure, and are eager to contribute to a high-performing team.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

APAC Central Inc., a CRH Company, is an affirmative action and equal opportunity employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.