Dispatcher

OLDCASTLE APG, INC. in; Mundelein (IL); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

401(k) plan

Disability benefits

Life insurance

Health, dental, and vision insurance

Paid time off

Paid holidays

Job summary

Oldcastle APG, a CRH Company, is seeking a dispatcher to coordinate shipment requests with customers, customer service, and sales; prepare delivery paperwork, enter orders, and track trucks from order to delivery.

Requirements include a high school diploma, bilingual English/Spanish preferred, knowledge of DOT regulations and third-party carriers, and strong communication and problem-solving skills. Role based in Mundelein, IL.

Qualifications

• High School diploma or equivalent experience in related function.
• Bilingual in English and Spanish preferred.
• Logistics experience with working knowledge of DOT regulations, scheduling of internal fleet equipment, and third-party carriers preferred.
• Strong language, mathematical, and computer skills.
• Excellent communication, organizational, and problem-solving skills.

Responsibilities

• Coordinate and process shipment requests from customers, customer service, and sales
• Prepare delivery paperwork and related shipping documents
• Enter/revise orders into system based on ship requests from customers
• Check and review inventory availability and communicate any issues
• Maintain shipping information using Oracle Transportation Management software including carrier assignment, rating accuracy, scheduling, and equipment requirements
• Prepare and review loading/unloading, daily shipping reports, and delivery logs
• Properly follow all company policies and OSHA/MSHA regulations for safe working procedures and environment
• Display a professional and courteous attitude to customers, drivers, co-workers, supervisors, and the public at all times.
• Communicate delivery times to customers and notify them of any issues
• Coordinate with production and sales team to expedite and trace shipments
• Audit and edit driver logs to ensure compliance with DOT and government regulations
• Confirm Freight Purchase orders nightly
• Other duties and responsibilities as assigned

Skills

Bilingual English/Spanish

Education

High School diploma

Tools

Oracle Transportation Management

Job description

Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.

Job Summary

This position is responsible for the dispatch function, coordinating with vendors/customers, fleet drivers, third party carriers, customer service, and sales. It is also the dispatch position duty to process ship tickets in a timely manner, as well as closely monitor and track trucks from the start of the order to the point of completion.

Job Responsibilities

• Coordinate and process shipment requests from customers, customer service, and sales
• Prepare delivery paperwork and related shipping documents
• Enter/revise orders into system based on ship requests from customers
• Check and review inventory availability and communicate any issues
• Maintain shipping information using Oracle Transportation Management software including carrier assignment, rating accuracy, scheduling, and equipment requirements
• Prepare and review loading/unloading, daily shipping reports, and delivery logs
• Properly follow all company policies and OSHA/MSHA regulations for safe working procedures and environment
• Display a professional and courteous attitude to customers, drivers, co-workers, supervisors, and the public at all times.
• Communicate delivery times to customers and notify them of any issues
• Coordinate with production and sales team to expedite and trace shipments
• Audit and edit driver logs to ensure compliance with DOT and government regulations
• Confirm Freight Purchase orders nightly
• Other duties and responsibilities as assigned

Job Requirements

To perform this job successfully, an individual must be able to satisfactorily accomplish each essential duty. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job.

• High School diploma or equivalent experience in related function.
• Bilingual in English and Spanish preferred
• Logistics experience with working knowledge of DOT regulations, scheduling of internal fleet equipment, and third-party carriers preferred.
• Strong language, mathematical, and computer skills
• Excellent communication, organizational, and problem-solving skills
• Generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting

Compensation

• $23-$28 an hour, based on experience
• 401 (K) plan / group retirement savings program
• Short-term and long-term disability benefits
• Life insurance
• Health, dental, and vision insurance
• Paid time off
• Paid holidays

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.