Equipment and Service Technician

Ascentek; Milwaukee (WI); On-site; USD 27,552 - 41,328; Full time

Benefits offered by this job

Medical Plan options

Dental and Vision Insurance

401(k) with a generous company match

Paid parental leave

Tuition reimbursement

21 Paid Days Off

7 Paid Holidays

Job summary

A service equipment provider is seeking an Equipment and Service Technician in Milwaukee, WI. Responsibilities include installing and servicing vehicle lifts and dispensing equipment, providing exceptional customer service, and performing preventative maintenance. Candidates should have a high school diploma and 2-5 years of relevant field experience. Strong mechanical skills and a valid driver’s license are essential. This is a full-time, hourly role with competitive benefits.

Qualifications

• 2-5 years of field service experience preferred.
• Valid driver’s license required.

Responsibilities

• Install and service vehicle lifts and fluid dispensing equipment.
• Drive to customer sites to troubleshoot and repair equipment.
• Perform preventative maintenance and document repairs.

Skills

Strong written, verbal and interpersonal communication skills

Mechanical skills and aptitude

Ability to read and comprehend schematics and blueprints

Strong customer service ability

Team player with a positive attitude

Education

High School Diploma or GED

Job description

Overview

With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities, Ascentek provides an environment where you can love what you do and be your best every day.

A position that is: Hourly, Full time, Mon-Fri, 7:00am - 4:00pm

What you will enjoy

• Medical Plan options, including fertility coverage and free mental health and telehealth coverage
• Dental and Vision Insurance
• FSA/HSA options
• Paid parental leave
• Company-provided short-term disability, long-term disability, and life insurance
• Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance
• 401(k) with a generous company match
• Pet Insurance Benefits
• Tution reimbursement
• 21 Paid Days Off
• 7 Paid Holidays
• Stylish company provided uniforms, tools, and personal protective equipment
• Paid comprehensive on-the-job training
• Company provided phone and tablet
• Company provided vehicle
• Career advancement opportunities

Responsibilities

• The Equipment and Service Technician will install and service equipment such as vehicle lifts, fluid dispensing pumps, steel and poly liquid and lubricant plumbing and storage tanks, and other related equipment. This person will provide excellent customer service, respond to customer demand calls, and perform preventative maintenance on contracted and owned equipment, and perform installation projects.
• Install and set up new equipment independently with minimal supervision or direction
• Install air and fluid piping, pumps, tanks, and reels
• Display mechanical aptitude to service and repair a variety of equipment
• Drive to customer sites to troubleshoot equipment issues, perform required repairs, and answer customer questions
• Ability to problem solve tough issues without a clear solution
• Accurately log and report parts and inventory used to complete repairs
• Interact with management and other personnel to analyze and correct any equipment performance issues
• Follow specific preventative maintenance schedules
• Perform preventative maintenance checks on all machine components, replacing items as needed
• Complete field service reports and close out work orders as necessary
• Complete and submit daily/weekly online timecard and expense report
• Responsibility of company service van being stocked and maintained
• Participate in weekly tech meetings
• Other duties as required
• Be willing to travel with the possibility of staying overnights

Education

• High School Diploma or GED

Experience And/or Training

• Proven 2-5 years of field service experience

License/ Certification

• Valid driver’s license, including the ability to obtain a Health Card

Knowledge, Skills, And Abilities

• Strong written, verbal and interpersonal communication skills
• Mechanical skills and aptitude
• Construction / Trade experience pipefitting / electrical / plumbing / HVAC / Carpentry
• Ability to read and comprehend schematics and blueprints
• Team player with a positive attitude
• Strong customer service ability

Physical And Mental Demands

• This position will take place predominantly in a field setting visiting customers, along with an office and warehouse environment
• Ability to regularly lift at least 50 pounds independently, and up to 100 pounds occasionally
• Ability to maneuver around a job site including small spaces in and around our equipment including continuous bending, kneeling, and stooping regularly
• Perform work on ladders and lifts

Environmental Demands

• While work is performed in an office and warehouse environment, the primary duties of this role require visiting many customer sites and locations and encountering varying work environments
• The noise level in the work environments is usually moderate

Ascentek is an Equal Employment Opportunity/Affirmative Action Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply. For the most accurate job descriptions, salary details, and benefit information, we encourage you to visit our official careers page at https://www.ascentek.com/careers/.