Equal Opportunity Case Manager

University of Houston; Houston (TX); On-site; USD 53,000 - 55,000; Full time

Job summary

University of Houston is seeking an Equal Opportunity Case Manager to conduct initial intakes, identify concerns related to discrimination, harassment, or sexual misconduct, and connect individuals with appropriate campus or community resources.

The role supports the Office of Equal Opportunity Services through case and database management, documentation, and regular data reporting for compliance and audits. A bachelor’s degree and three years of related experience are required.

Qualifications

• Bachelor's degree required.
• Minimum of three years of related job experience.
• Case management experience preferred.

Responsibilities

• Conducts initial intakes to identify concerns of discrimination, harassment, or sexual misconduct and connects individuals with campus/community resources.
• Oversees follow-up and liaises with departments to confirm accommodations and supportive measures.
• Maintains documentation in the case management system and prepares data reports for compliance and reporting purposes.
• Develops and maintains accurate recordkeeping systems and provides data reports for Clery, audits, and inquiries.
• Analyzes data to identify trends and support Equal Opportunity federal and state compliance.

Skills

Good technical skills

Effective communication

Education

Bachelor's degree

Job description

Department:Office of the PresidentSalary:$52,981 - $55,000

JOB SUMMARY

The Equal Opportunity Case Manager conducts initial intakes with individuals to identify concernsrelated to discrimination, harassment, or sexual misconduct, ensuring access to appropriatesupportive campus and/or community resources and accommodations. The position also supports theOffice of Equal Opportunity Services (EOS) through high-level case and database management,maintaining accurate documentation, and generating regular data reports for compliance andreporting purposes.

DUTIES

• Conducts prompt outreach to individuals who allege discrimination, harassment, or sexualmisconduct, including initial intake to identify issues of concern and ensure that students, faculty,and staff have access to appropriate supportive campus and/or community resources.
• Oversees follow-up with individuals affected by possible discrimination, harassment, or sexualmisconduct and liaises with other departments and faculty to confirm accommodations andsupportive measures.
• Ensures that all necessary documentation related to intake meetings and investigations is updatedand maintained in the case management system, coordinating closely with the Equal OpportunitySpecialist and Title IX/Equal Opportunity Officer.
• Assists in the development and maintenance of accurate recordkeeping systems and providesdata reports related to Clery reporting, public information requests, internal audits, etc.
• Researches and analyzes data to identify trends and fulfill Equal Opportunity federal and statecompliance regulations.
• Works closely with campus partners and constituents to support Equal Opportunity functions.

MARGINAL DUTIES

• Performs other related duties as required

REQUIRED QUALIFICATIONS

Education

• Bachelor's degree

Experience

• Minimum of three (3) years of related job experience

License/Certification

• None required

PREFERRED QUALIFICATIONS

• Case management experience related to support services and/or investigations
• Demonstrated knowledge of Equal Opportunity laws

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge

• Requires a thorough understanding of both theoretical and practical aspects ofan analytical, technical or professional discipline; or the basic knowledge of morethan one professional discipline

Skills

• Good technical skills

Abilities

• Ability to effectively communicate with a wide range of individuals andconstituencies in a university community

WORK LOCATION AND PHYSICAL DEMANDS

Primary Work Location

• Works in an office environment

Physical Demands

• Work is normally performed in a typical, comfortable interior workenvironment which does not subject the employee to any unpleasant elements
• Individual has discretion in relation to walking, standing, etc.,and has minimal exposure to physical risks

All positions at the University of Houston-System are security sensitive and will require a criminal history check.

The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.