eQMS Technical Manager

Scientific Protein Laboratories LLC; Waunakee (WI); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Competitive compensation

Benefits: Medical, Dental, Vision Day

Life & AD&D Insurance

Short & long-term Disability

Health Savings Account

Employee Assistance Program

Generous vacation

Paid holidays

401k

Advancement opportunities

Team‑oriented environment

Community involvement

Job summary

Scientific Protein Laboratories (SPL) in Waunakee, WI seeks an eQMS Technical Manager to lead the administration, configuration, validation, and continuous improvement of the electronic Quality Management System and Electronic Batch Records.

You will own eQMS responsibilities, work with Manufacturing, Quality, and IT, and drive data integrity, regulatory compliance, and continuous improvement across the organization.

Qualifications

• Experience providing reliable eQMS systems in a regulated cGMP environment.
• Experience ensuring data integrity and ALCOA+ principles.
• Experience configuring, maintaining, and supporting eQMS modules (Document Control, Change Management, Training, Audit Management, CAPA, EBRs).
• Experience designing electronic workflows, approval routing, and access controls.
• Experience creating, validating, and releasing EBRs with cross‑functional partnerships.

Responsibilities

• Configure, maintain, and support eQMS modules (Document Control, Change Management, Training, Audit Management, Quality Events, EBRs).
• Design compliant electronic workflows, routing, and access controls.
• Ensure data integrity and lifecycle management per ALCOA+.
• Support EBR creation, validation, release, and maintenance.
• Collaborate with Manufacturing, Quality, and IT to align EBRs with master records and regulatory expectations.
• Develop dashboards and reports using eQMS analytics for monitoring and management reviews.
• Participate in audits and inspections, and support remediation of findings.

Skills

eQMS

ALCOA+

Regulatory compliance

CSV

Education

Associate degree

Bachelor’s degree

Tools

eQMS API toolkit

Job description

Job Details: Job Location: Scientific Protein Laboratories - Waunakee, WI 53597, Join our team at Scientific Protein Laboratories (SPL), a world leader in biosourced pharmaceuticals, located just outside of Madison, Wisconsin in Waunakee! SPL is an innovative biopharmaceutical leader with unique products and services supporting the pharmaceutical industry globally. For over 40 years, SPL specializes in the development and cGMP compliant manufacturing of Active Pharmaceutical Ingredients (APIs). S

The eQMS Technical Manager will be integrated into the Quality Assurance organization and will support all core Quality System functions through the administration, configuration, validation, and continuous improvement of the electronic Quality Management System (eQMS), including Electronic Batch Records (EBRs).

The individual is expected to possess prior experience in a regulated cGMP environment and demonstrate the ability to rapidly achieve independent operational capability. With appropriate onboarding and management guidance, the Technical Manager is expected to quickly assume full ownership of assigned eQMS and EBR responsibilities and provide reliable, compliant quality system support across the organization.

Responsibilities

• eQMS & EBR Configuration and Administration
  • Configure, maintain, and support eQMS modules, including Document Control, Change Management, Training, Audit Management, Quality Events (Deviations, CAPA, Complaints), and Electronic Batch Records (EBRs).
  • Design and maintain compliant electronic workflows, approval routing, and controlled access based on defined roles and responsibilities.
  • Ensure data integrity, traceability, and lifecycle management of records in alignment with ALCOA+ principles.
• EBR Lifecycle Support
  • Support creation, configuration, validation, release, and maintenance of Electronic Batch Records.
  • Partner with Manufacturing, Quality, and IT to ensure EBRs are aligned with approved master batch records, process requirements, and regulatory expectations.
  • Support EBR review processes, exception handling, and batch release activities.
• System Integration & Data Management
  • Develop and support system integrations and data exchanges using the eQMS API toolkit and related interfaces.
  • Ensure secure data transfer, version control, and audit trail functionality across integrated systems.
• Reporting, Metrics & Continuous Improvement
  • Develop, maintain, and optimize dashboards and reports using eQMS analytics and insights tools.
  • Support business process monitoring, trending, and management review through meaningful quality metrics.
  • Maintain access controls and user role management (Author, Reviewer, Approver, Viewer) in compliance with segregation-of-duties principles.
• Validation & Regulatory Compliance
  • Execute computer system validation (CSV) and periodic review activities in accordance with internal procedures and regulatory requirements.
  • Support eQMS and EBR release cycles using validation accelerators and risk-based validation approaches.
  • Ensure ongoing compliance with 21 CFR Part 11, EU Annex 11, data integrity, and applicable global regulatory expectations.
• User Support & Troubleshooting
  • Serve as primary point of contact for system troubleshooting, issue investigation, and root cause analysis related to eQMS and EBR functionality.
  • Coordinate corrective and preventive actions for system-related deviations or audit observations.
• Training & Change Management
  • Support end-user training, onboarding, and change management initiatives.
  • Develop training materials, user guides, and knowledge articles to promote consistent and compliant system use.
  • Support global rollout, adoption, and continuous improvement of eQMS solutions.
• Audit & Inspection Support
  • Actively participate in internal audits, regulatory inspections, and customer audits related to quality systems, computerized systems, and EBRs.
  • Prepare audit documentation, respond to audit inquiries, and lead remediation of system-related findings.

Requirements

• Education:
  • Associate degree or equivalent work experience required; system administration of an electronic quality management system experience
  • Bachelor’s degree and system administration of an electronic quality management system experience preferred
• Experience:
  • History of providing reliable eQMS systems for a regulated cGMP organization aligned with ALCOA+ principles
  • Experience ensuring data integrity
  • Experience configuring, maintaining and supporting eQMS Modules
  • Experience designing and maintaining electronic workflows, approval routing, access
  • Supported creation, configuration validation, release and maintenance of EBR’s (Electronic Batch Records)
  • History of partnership with Manufacturing, IT to ensure EBR’s are aligned all approvals and records, processes and regulatory expectations
  • Create and optimize dashboards and reports using eQMS analytics
  • Support end user training
  • Participate in internal audits, regulatory inspections and customer audits
  • Prepare audit documentation, respond to inquiries and lead remediation of system-related findings

WHY JOIN SPL?

Our employees are our success! We recruit motivated people, recognize their contributions, and support their development to reach their full potential.

• competitive compensation
• excellent benefits package - including Medical, Dental and Vision on Day 1
• Life and AD&D Insurance, and Short and Long-term Disability
• Health and Flexible Saving Account options
• Employee Assistance Program
• generous vacation
• paid Holidays
• 401k
• advancement opportunities
• team-oriented environment
• community involvement
• company events and more!

SPL is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law.