EQ Rental Coordinator

Gregory Poole Equipment Company in; North Carolina; On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in equipment rentals is seeking an administrative support specialist responsible for billing and customer service in North Carolina. The ideal candidate will manage rental sales, ensure accurate documentation, and provide excellent customer interaction. Candidates should possess at least two years of experience in billing and inventory processing to enhance operational efficiency.

Qualifications

• Two years of experience with rental/sales billing and customer service.
• Ability to sit at a desk for extended periods.
• Familiarity with rental contract files and invoice processing.

Responsibilities

• Processes rental sales, billing, and tracks equipment locations.
• Handles customer rental needs and invoice questions.
• Assists with administrative duties and training of new employees.

Skills

Customer Service

PC Literacy

Inventory Processing

Education

High school graduate or GED equivalent

Tools

Microsoft Office

Job description

This position is responsible for billing all rental sales, tracking rental/used equipment locations and availability, handling customer rental needs, answering rental invoice questions and providing administrative support for the Rental Store.

ESSENTIAL DUTIES:

Processes all construction division rental billings for Caterpillar and allied products.

Works with Credit Department on past due invoices and any invoices in question.

Verifies and maintains rental contract files via DocuSign and/or WebExtender.

Processes all A/P invoices and POs for Allied sales, some CAT machines, trailers sales and titles.

Occasionally assists with branch coverage when branch rental specialists are not available.

Processes and logs all certificates of insurance for rental equipment.

Process cash customer payments with credit cards or CAT card as needed.

Performs assorted clerical duties such as mail distribution, copying, faxing, answering telephones, filing, and typing miscellaneous labels and envelopes.

Assists in the training of new employees.

Main POC for CAT Rental portal including setting up new accounts, managing incoming leads and customer requests.

Invoices Non-CAT new sales items, such as pumps, tamps and aerial equipment.

MINIMUM REQUIREMENTS:

Education:

High school graduate or GED equivalent

Work Experience:

Two years of experience with rental/sales billing, inventory processing and customer service;

Physical:

Ability to sit at a desk in front of a computer for extended periods of time

Other:

PC literate in Microsoft Office;

This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.

Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.