EPIC willow analyst III

AltaMed Health Services Corp; Bellflower (CA); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

403(b)

Retirement with employer matching

Flexible Spending Accounts

Commuter FSA

Career Advancement & Development

PTO & Holidays

CME Days

Malpractice tail coverage

Tuition Reimbursement Program

Corporate Employee Discounts

Employee Referral Bonus

Pet Care Insurance

Job summary

AltaMed Health Services Corp. is seeking a senior-level Epic Willow Analyst III in California to provide expert support across pharmacy workflows and Willow system optimization.

You will lead design, implementation, and training efforts for the Willow ambulatory system, coordinating with leadership and clinical staff to drive improvements. The role requires deep Epic Willow experience, certification, and a strong background in data analytics, project management, and interdepartmental

Qualifications

• Bachelor’s degree in nursing, PharmD or related clinical discipline; informatics/IT background preferred.
• Active Epic Willow Ambulatory & Inventory certification required.
• 6+ years in healthcare with data analysis, database experience, and project management.
• 3+ years Epic Willow experience; Epic configuration familiarity preferred.

Responsibilities

• Lead planning, design, implementation, and maintenance of Willow systems.
• Educate pharmacy staff and clinicians on Willow use and workflows.
• Collaborate with leadership on high-impact initiatives and ensure system optimization.
• Liaise between technical teams, users, and project groups for training.

Skills

Epic Willow

Epic Willow Beacon

Excel

PowerPoint

SQL

Team leadership

Project management

Willow Inpatient

Education

Bachelor’s degree in nursing/clinical discipline

Information technology / informatics degree

Tools

Willow Inpatient

Cognos

Crystal Reports

Visio

SharePoint

SQL 2000/2005

Beacon

Job description

Grow Healthy If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn’t just welcomed – it’s nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don’t just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it’s a calling that drives us forward every day.

Job Overview

The Epic Willow Analyst III is a senior-level position responsible for providing highly specialized support to all pharmacy staff roles throughout the care continuum (as assigned). The Analyst III serves as a subject matter expert and strategic leader, driving innovation and system improvements. The Analyst III collaborates with leadership on high-impact initiatives, oversees team performance, and ensures the long-term success of the Willow Ambulatory system. The Analyst III leads the planning, design, implementation, and maintenance of the existing systems and has a working knowledge of the applications for support and troubleshooting. The Analyst III liaises between technical support, customers, and project teams in the design, implementation, and training of our healthcare information systems and any new enhanced systems. In addition, the Analyst III utilizes comprehensive knowledge of pharmacy workflows and Epic system capabilities and functional use, as well as develops, recommends, and oversees the implementation of policies and procedures for areas of responsibility. Lastly, the Analyst III educates pharmacy staff (pharmacists, pharmacy technicians, leadership) and, at times, other clinicians (physicians, nurses, and other interdisciplinary team members) in their use of Willow.

Minimum Requirements

Active Epic Willow Ambulatory & inventory certification required. Minimum of 6 years of experience in a position that had the same or similar primary duties in a healthcare setting, which should include database and data analysis technology, as well as project management tools. Minimum of 4 years of experience supporting Pharmacy Operations and/or systems experience required, such as billing, patient flow, scheduling, access services, health information management, or other support functions in a healthcare organization. 3+ years of Epic Willow experience required. Experience working with Epic configuration, required. A bachelor’s degree in nursing, PharmD, other clinical discipline, information technology/informatics, business, management, communications, etc., is required or equivalent years of experience. Active license or certification to practice as a clinician is a plus (PharmD, MD, RN, Physical Therapist, Occupational Therapist, Dietitian, Clinical Social Worker, Respiratory Therapist, etc.), preferred. Active/current Epic certification in Beacon, preferred. Experience in department building and implementing community connect locations, preferred. Proficiency with Excel, PowerPoint, Access, SharePoint, Microsoft SQL 2000 or 2005, and use of data warehousing/design tools such as Cognos, Crystal Reports, and Visio is highly preferred. Ability to demonstrate and have a history of team management (informal or formal), cross-team communication, and leadership skills, preferred. Experience with project management for data gathering, analyzing, and defining business and functional requirements, preferred. Certified and/or accredited in Compass Rose/Health Planet/Willow inpatient, preferred.

Compensation

$99,623.68 - $124,529.60 annually
Compensation Disclaimer Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.

Benefits & Career Development

• Medical, Dental and Vision insurance
• 403(b)
• Retirement savings plans with employer matching contributions
• Flexible Spending Accounts
• Commuter Flexible Spending
• Career Advancement & Development opportunities
• Paid Time Off & Holidays
• Paid CME Days
• Malpractice insurance and tail coverage
• Tuition Reimbursement Program
• Corporate Employee Discounts
• Employee Referral Bonus Program
• Pet Care Insurance

Job Advertisement & Application Compliance Statement

AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. As the nation’s largest Federally Qualified Health Center (FQHC), AltaMed is at the forefront of providing affordable, high-quality health care to underserved communities in Los Angeles and Orange Counties. At AltaMed, you will have the opportunity to work with a diverse team of dedicated professionals who are passionate about making a difference and supporting our community of over 400,000 patients.

Equal Employment Opportunity

AltaMed Health Services Corporation is committed to providing equal employment opportunities for all qualified individuals. We strictly prohibit discrimination in employment based on race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin, age, medical condition, physical or mental disability, military or protected veteran status, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical conditions, genetic information, or any other characteristic protected by local, state, or federal law, ordinance, or regulation. We are committed to promoting equality and inclusivity beyond our recruitment and hiring processes. We aim to create a respectful, valued, and inclusive workplace through training, advancement opportunities, and access to resources and support. We focus on fostering a diverse workforce because it enriches our organization and improves our ability to effectively serve our clients and community. We encourage individuals from all backgrounds to apply and join us in our mission to create a positive impact.