EPIC Training Coordinator

10 Driscoll Children's Hospital; Corpus Christi (TX); Hybrid; USD 45,000 - 68,000; Full time

Job summary

Driscoll Children’s Hospital in Corpus Christi, TX is seeking an Epic Training Coordinator to oversee training programs and manage logistics for end users across locations.

The ideal candidate will coordinate classroom training, one-on-one sessions, and learning management activities, maintain records, and support credentialing with Medical Staff Services while protecting confidentiality and adhering to hospital policies. Occasional remote work may be available.

Qualifications

• Strong organizational and planning skills with effective use of electronic tools.
• Exceptional communication and customer service skills.
• Detail-oriented with tracking, documentation and recordkeeping skills.

Responsibilities

• Coordinate and schedule Epic training programs across locations.
• Support onboarding teams and credentialing processes.
• Maintain training records and curriculum materials.
• Assist with learning management system and program updates.
• Ensure confidentiality and adherence to hospital policies.
• Occasional remote work may be available.

Skills

Organizational skills

Exceptional communication

Documentation and recordkeeping

Job description

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below.

GENERAL PURPOSE OF JOB

The Epic Training Coordinator will have primary responsibility for coordination and administrative support of Epic training programs and solutions for end users in all locations. This position is the key Epic department lead for coordinating various Epic training programs and classes/events in conjunction with the Epic Training Manager. Responsible for coordination of Epic classroom training, one-on-one training, logistics, attendance documentation, classroom set up/maintenance, equipment management, classroom maintenance, documentation management and course evaluations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration required.

• Responsible for coordinating and scheduling Epic training programs, resources and functions for all roles in all locations.
• Serves on organizational onboarding teams performing tasks assigned by the Epic Training Manager and/or Epic Director.
• Routinely provides training updates to appropriate individuals.
• Exercises independent judgement in the planning, scheduling, organizing, and monitoring of ongoing Epic training efforts; communicate to the Epic Training Manager as needed.
• Coordinates physician training in conjunction with Medical Staff Services requirements for credentialing and onboarding.
• Facilitates the use and management of computer classrooms and equipment to ensure upkeep and optimal use.
• Maintains required documentation and recordkeeping systems for Epic training attendees, curriculum materials and Epic trainers per program/regulatory requirements.
• Adjusts and updates Epic training schedule to facilitate staffing needs.
• Supports program and learning management system.
• Maintains the utmost level of confidentiality at all times.
• Adheres to hospital policies and procedures.
• Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines.
• This is an in-person position with occasional opportunities to work remotely when supported by team needs.
• Performs other related work as required.

EDUCATION AND/OR EXPERIENCE

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. Ideal candidates for this position possess highly effective organizational and planning skills, including utilization of electronic tools to assist. Exceptional communication and customer service skills are a must. Detailed tracking, documentation and recordkeeping skills are imperative. This position is an integral part of the Epic Training Team so effective teamwork is essential.

CERTIFICATES, LICENSES, REGISTRATIONS

Occasional travel for service to Driscoll facilities is required. A reliable form of transportation, a valid Texas driver’s license and proof of insurance is required.

Until all children are well. Driscoll Children’s Hospital and its specialty centers, urgent care centers, and after-hours facility serve a vast area covering 31 South Texas counties. The hospital is a 191-bed tertiary care center offering 32 medical and 13 surgical specialties. Combined with our non-profit, community-based Health Plan, Driscoll Health System is an exceptional workplace for anyone with a big heart and a drive for success.

Core values at Driscoll Heath System are:

• Compassion
• Advocacy
• Respect
• Excellence
• Stewardship

These values are exemplified through every position - from treating the most critical patients hands-on, to maintaining a clean environment, to keeping the organization running from behind the scenes. We invite you to learn about Driscoll’s rich history and explore the laidback lifestyle South Texas has to offer.