Epic Analyst

Network Health; Menasha (WI); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Network Health in Wisconsin is seeking an Epic Analyst to configure and validate Epic systems based on operational needs. The role requires collaborating with business stakeholders to gather requirements, test upgrades, and ensure configurations align with workflows.

The position supports a hybrid workplace (home office or Brookfield/Menasha office) with occasional travel to Menasha, 40 hours per week, and an on-call rotation.

Qualifications

• Bachelor's degree or equivalent in a related field or hands-on experience
• 1+ years of relevant Epic experience
• Healthcare or health insurance background required
• Current certification in appropriate Epic modules (e.g., Tapestry UM/A&G, Compass Rose/Healthy Planet) or other relevant Epic certifications

Responsibilities

• Collaborate with business stakeholders to gather and validate requirements, ensuring Epic configuration aligns with operational needs
• Timely response to business needs as defined by the business owner
• Identify, troubleshoot, and resolve Epic system issues
• Perform system testing for upgrades, new implementations and enhancements, including external vendor integrations
• Develop and maintain documentation of workflows and technical functionality

Skills

Epic systems

Requirements gathering

Testing

Education

Bachelor's degree or equivalent

Epic certifications (Tapestry UM/A&G; Compass Rose/Healthy Planet)

Job description

The Epic Analyst configures the Epic system in response to operational business needs. This position requires collaboration with operational business areas to identify requirements for system build and then validating the system meets the needs of the appropriate business area. The Epic Analyst will participate in system testing for upgrades, new implementations and enhancement releases, including integration testing with external vendor systems, as needed.

Location: Candidates must reside in the state of Wisconsin for consideration. This position is eligible to work at your home office (reliable internet is required), at our office in Brookfield or Menasha, or a combination of both in our hybrid workplace model. Travel to Menasha required occasionally for the position.

Hours: 1.0 FTE, 40 hours per week, 8am-5pm Monday through Friday, on-call rotation required

Job Responsibilities:

• Collaborate with business stakeholders to gather and validate requirements, ensuring system configuration aligns with operational needs
• Timely response to business needs as defined by the business owner
• Identify, troubleshoot, and resolve system issues
• Perform system testing for upgrades, new implementations and enhancement releases, including integration testing with external vendor systems, as needed
• Participate in project teams for system enhancements, upgrades and integration initiatives
• Develop and maintain clear documentation of workflows and technical functionality.
• Performs a thorough review of all Foundation Build and operational requested content and workflows for application
• Other duties as assigned

Job Requirements:

• Bachelor's degree or equivalent combination of education and hands-on experience
• 1+ years relevant experience with Epic
• Healthcare or health insurance background required
• Current certification in appropriate modules, as required:
  • Tapestry UM or A&G
  • Compass Rose/Healthy Planet
  • or other relevant Epic certifications

Network Health is an Equal Opportunity Employer

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.