Epic Surgical Scheduler: Centralized Access & Coordination

Beebe Healthcare; Rehoboth Beach (DE); On-site; USD 24,108 - 37,374; Part time

Job summary

Beebe Healthcare is seeking a detail-oriented Centralized Surgical & Procedural Scheduler on an as needed basis to coordinate scheduling across multiple care settings. The role ensures timely access to care and supports efficient operations for providers and clinical teams.

The ideal candidate is highly organized with strong communication and scheduling skills, serving as a liaison between physician practices, patients, and perioperative services to ensure a seamless patient experience.

Qualifications

• Minimum of two years of healthcare scheduling, patient access, medical office, or related healthcare experience.
• Strong computer skills and ability to navigate multiple systems simultaneously.
• Excellent organizational, communication, and customer service skills.
• Ability to prioritize competing demands in a fast-paced environment.
• Knowledge of medical terminology.

Responsibilities

• Schedule surgical and procedural cases within Epic in accordance with organizational policies and procedures.
• Coordinate scheduling across hospitals, ambulatory surgery centers, and procedural suites throughout the health system.
• Ensure accuracy of scheduling details, including procedure type, surgeon, equipment needs, and estimated case duration.
• Serve as the primary point of contact between physician offices and perioperative services.
• Monitor schedules and support optimal block utilization through proactive case management.
• Coordinate with pre-admission testing, insurance authorization teams, and clinical departments to facilitate patient readiness.
• Conduct outbound patient calls to coordinate procedure dates and provide scheduling support.
• Schedule post-operative appointments and ensure continuity of care.
• Initiate and track insurance authorization workflows as needed.
• Maintain compliance with scheduling policies, regulatory requirements, and patient safety standards.
• Participate in scheduling audits, quality initiatives, and process improvement efforts designed to enhance patient access and operational efficiency.

Skills

Healthcare scheduling

Communication

Organizational skills

Medical terminology

Multi-system navigation

Tools

Epic

Job description

Beebe Healthcare is seeking a detail-oriented Centralized Surgical & Procedural Scheduler on an as needed basis to coordinate scheduling across multiple care settings. The role ensures timely access to care and supports efficient operations for providers and clinical teams.

The ideal candidate is highly organized with strong communication and scheduling skills, serving as a liaison between physician practices, patients, and perioperative services to ensure a seamless patient experience.