Epic Solutions Architect, Care Coordination

University of Miami; Miami (FL); On-site; USD 140,000 - 200,000; Full time

Job summary

University of Miami Information Technology & Systems Department is seeking an Epic Solutions Architect, Care Coordination in Miami, FL. The role focuses on designing, developing, and deploying Epic clinical applications and technologies to support care coordination and patient flow.

The incumbent will lead complex projects, analyze current systems, and define integration strategies to improve operational workflows and end-user experience across inpatient and ambulatory settings.

Responsibilities

• Engineers new workflows or optimizes existing business processes across clinical applications and operations.
• Leads projects with high complexity and large impact from initiation to completion.
• Provides mentorship to senior analysts and oversees junior team members.
• Performs proactive analysis to recommend enhancements aligning with strategic vision.
• Identifies product and customization requirements within project scope and timeline.
• Supports teams in resolving complex integration problems encountered during implementations and upgrades.
• Architects cross-application workflows to ensure seamless patient care and care coordination.

Job description

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The University of Miami Information Technology & Systems Department has an exciting opportunity for a full-time Epic Solutions Architect, Care Coordination to work in Miami Florida.

The Epic Solutions Architect 2 is responsible for the independent design, development, and deployment of clinical applications and technologies. The architect defines system solutions based on user/client needs, cost, and required integration with existing applications, systems, or platforms. This employee also researches, identifies, selects, and tests technology products required for solution delivery. Establishes, implements, and documents technology integration or migration strategies.

Core Responsibilities:

• Engineers new workflows or optimize existing business processes that supersede existing standards set in place internally or by vendors utilizing expert knowledge crossing multiple clinical applications and operational areas.
• Leads projects associated with application implementation and execution of high complexity and larger impact. Applies project management methodology and utilizes standard project management for software in development and maintenance of project plans.
• Functions as an independent project lead or provides oversight for project manager and/or business analyst on assigned projects and recognize/ minimize business value lost during project/program execution.
• Performs proactive analysis on current systems and technology in order to recommend potential changes or enhancements that will assist in adhering to organization's strategic vision and improve operational workflows as well as patient and end user experience.
• Identifies product and customization requirements to effectively address necessary product configuration, while working within project scope and time line.
• Serves as mentor to senior analysts and is proficient and/or certified in numerous applications.
• Holds a comprehensive working knowledge and understands healthcare operational processes and job functions pertaining to assigned UHealth IT clinical applications and solutions.
• Possesses expert knowledge of third party partnerships, experience with managing vendor relationships, and contract negotiations.
• Provides support to the team in analyzing, resolving, and escalating complex integration problems encountered by the team during system implementations and upgrades.
• Implement projects that are ahead of industry/peer trends. Thinks out of the box and follows the marking curve to stay on the frontier of Healthcare technology. Designs new solutions.
• Participates in new hire orientation by providing the clinical application support in the work area required for the job role.
• Collaborates with clinic leadership to develop or improve operational processes, polices, and procedures.
• Participates in all clinical operations meetings to assess user feedback, gather future requirements for modifications, and provide a status on competency, adoption, and utilization rates.
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• Facilitates knowledge transfer of the technology-enabled user workflows and best practice use of applications.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Job Functions:

As an Epic Solutions Architect, Care Coordination you will work closely with IT teams and clinical stakeholders to ensure Epic supports seamless patient flow across the continuum of care. You will lead care continuity initiatives that focus on managing patient transitions across specialties, providing comprehensive care for chronic conditions, and standardizing clinical content. You will report to the Executive Director and will be responsible for:

Architecting and Implementing Cross-Application Workflows

• Engineers new workflows or optimizes existing business processes
• Provides subject matter expertise on care coordination workflows and Epic functionality
• Understands healthcare operational processes and job functions pertaining to inpatient and ambulatory care delivery
• Initiates design, build, testing, and modification of the application
• Performs proactive analysis on current systems and new technology to recommend enhancements
• Provides support to the team in analyzing, resolving, and escalating complex integration problems encountered by the team during system implementations and upgrades.

Project Management of Complex Initiatives

Leads projects of high complexity and large impact from initiation to completion.

• Identifies product and customization requirements to effectively address necessary product configuration, while working within project scope and timeline.
• Scopes and sizes projects to identify required resources and estimate timelines
• Collaborates with applica