Epic Senior Application Analyst

Genesis10; Shaker Heights (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading company is seeking an Epic Senior Application Analyst to design, configure, and support Epic system applications in Shaker Heights. The role involves leading teams, managing projects, and providing hands-on technical expertise. Candidates should have extensive experience with Epic and healthcare IT. This direct hire position offers a rewarding career within a supportive organizational framework that values team development.

Benefits

Medical, Dental, Vision

401K

Health Savings Account

Sick Pay

Qualifications

• 4+ years in designing, configuring, testing and maintaining Epic applications.
• 2+ years working in a healthcare related IT environment preferred.
• Epic Application Certification required.

Responsibilities

• Designs, configures, tests, and implements changes of assigned Epic system applications.
• Leads projects from scoping to design through implementation.
• Provides 24/7 support and troubleshoots application issues.

Skills

Project management

Software design

Workflow design

Troubleshooting

Mentoring

Education

Bachelor's Degree in Information Systems/Business/Healthcare Related Field

High School Equivalent / GED

Tools

Epic software

Job description

Genesis10 is seeking an Epic Senior Application Analyst with our client located in Shaker Heights, OH. This is a direct hire, onsite W2 position.

Job Description:
The Senior Epic Analyst designs, configures, tests, and implements changes of assigned Epic system applications. They will lead operational work groups and teams to gather and analyze requirements for new requests. In this role, the senior Epic Analyst consults with Epic representatives, leadership, and subject matter experts to engage stakeholders to configure and build Epic software and applications. The role includes the management of projects; working through complex problems, performing and supporting application upgrades, provides solutions, develops and documents workflows harmonized with systems, and supports the implementation life cycle to include end user adoption.
Responsibilities:

• Analysis / Design
• Leads needs assessment, software design, implementation and support.
• Collaborates with reporting team to support operational partners need to gather requirements.
• Independently facilitates design of workflows in conjunction with the appropriate subject matter experts; workflows will focus on designing improved efficiencies, solving complex workflow issues and incorporating quality initiatives.
• Mentors other analysts with completing design workflows and analysis.
• Leads functional and integrated testing of the software to ensure that the design objectives are met, including the development and validation of testing scripts.
• Defines and develops user access security to protect the system while providing users with the access required.
• Oversees, reviews, and moves build to production as required.
• Comprehends with high degree of clinical or business departments' processes and partners with them to develop supporting workflows
• Evaluates possible implementation of new technology, consistent with the goal of improving existing systems and technologies and in meeting the needs of the business.
• Participates and contributes in operational meetings to provide Information Technology support and expertise.
• Testing
• Performs unit testing of all need build they are assigned and assists other application analyst as needed.
• Leads functional and integrated testing of software to ensure that design objectives are met, including development and validation of testing scripts.
• Develops, modifies and maintains integrated testing scripts owned by their areas
• Project and Change Management
• Leads projects following the framework of the Enterprise Project Management Office on all phases of a project from scoping and design through implementation and transition to operations.
• Collaborates across teams to develop change management strategy and plans for implementations.
• Develops plans to address impacts from system changes when implementing new functionality.
• Maintenance/Support
• Supports and troubleshoots interfaces for inbound/outbound transaction errors; helps monitor interface error queues.
• Troubleshoots application issues, with/without vendor assistance to resolution.
• Leads escalation of issues with appropriate internal resources, to resolution.
• Independently leads application upgrade tasks and troubleshooting efforts and provides guidance to application analysts and leadership.
• Provides 24 x 7 support scheduled and routine assignments for on-call rotation.
• Maintains security for assigned applications.
• Adheres to change control processes per best practice and processes defined to protect the system(s)
• Mentoring
• Mentors and develops team members.
• Instructs teams members on design, configuration work, and assignments.
• Onboards and trains new team members
• Administrative Documentation Requirements
• Develops policies and procedures in collaboration with clinicians, other system analyst team members, and IT Epic team manager
• Creates and maintains system documentation; ensuring that documentation is updated accurately and timely.
• Guides other team members in ensuring good documentation standards and coordinates efforts to maintain appropriate system documentation.
• Provides input to components of development of end-user training materials and participates in training efforts.
• Trains new members of the team, acting as mentor or coach for junior team members by providing guidance and support.

Requirements:

• Clinical / Business Knowledge
• High School Equivalent / GED (Required) and
• Bachelor's Degree in Information Systems/Business/Healthcare Related Field (Preferred)
• Experience Qualifications
• 4+ years in designing, configuring, testing and maintaining Epic applications (Required) and
• 2+ years working in a health care related IT enviroment (Preferred)
• Licenses and Certifications
• Epic Application Certification (Required)
• Epic Professional Billing Claims & Remittance Certification required

Genesis10 – Contract & Perm/Direct Hire Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.