Epic Senior Analyst, Willow

University of Miami; Miami (FL); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Comprehensive benefits package

Medical and dental

Tuition remission

Job summary

An academic medical center in Miami is seeking an Epic Senior Analyst for a full-time position. The ideal candidate will have a Bachelor's degree, Epic Willow certification, and at least five years of experience in healthcare. Responsibilities include optimizing application configuration, supporting end-users, and overseeing junior staff. This role requires strong collaboration, problem-solving skills, and the ability to communicate effectively. The organization offers competitive salaries and benefits, including medical and tuition remission.

Qualifications

• 5+ years of experience in healthcare or related organizations.
• 3+ years of Epic build experience preferred.
• Clinical knowledge of medication orders preferred.
• At least 3 years of Epic build experience preferred.
• Knowledge of pharmacy workflows, dispensing, and clinical monitoring is preferred.

Responsibilities

• Optimize application configuration and access.
• Support application end-users as primary contact.
• Facilitate design, development, and maintenance.
• Conducts testing and documents workflow designs for changes.
• Provides guidance to junior staff and supports incident resolution and day-to-day operations.

Skills

Collaboration with stakeholders

Problem-solving

Communication (oral and written)

Leadership and training

Education

Bachelor’s degree in relevant field

Epic Willow Certification

CPhT Certification preferred

Tools

Microsoft Office

Job description

**Current Employees:**If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this .***Any appropriate combination of relevant education, experience and/or certifications may be considered.***The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.**Job Status:**Full time**Employee Type:**StaffThe University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-Time Epic Senior Analyst, Willow.The Epic Senior Analyst, Willow initiates the implementation, builds, and modifies complex applications, and collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues.Core Responsibilities:* Collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access.* Serves as a primary support contact for application end‐users.* Initiates the design, development, implementation, and maintenance of the application.* Initiates all phases of testing and the documentation of workflow design.* Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.* Initiates the identification of issues and guides the work to resolve them.* Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations.* Collaborates with trainers on application changes and new features to develop documentation and training strategies.* Works with stakeholders, the business community, and end users to ensure the application meets UHealth's business/clinical needs.* Participates in on-call rotations and support and attend and participates in, applicable committees.* Maintains regular communication with team members, including participating in weekly project team meetings.* Reviews the status of projects and issues on an ongoing basis with leadership.* Remains knowledgeable about UHealth’s policies, procedures, and business operations.* Adheres to University and unit-level policies and procedures and safeguards University assets.Department Specific Functions:As an Epic Senior Analyst – Willow, you will report to the Senior Manager and will be responsible for:* Providing oversight and leadership to Associate Epic Analysts and Epic Analysts on the teamAs an Epic Senior Analyst – Willow, you will:* Travel to the job site during go-lives, conferences, rounding, and/or senior leadership meetings.* Attend and participate in applicable committees* Adhere to internal controls and reporting structure* Become knowledgeable about UHealth’s policies, procedures, and business operationsThis list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. **CORE QUALIFICATIONS:** * Bachelor’s degree in relevant field* Epic Willow Certification* CPhT Certification preferred* Minimum of 5 years of experience, preferably in healthcare or healthcare-related organization* At least 3 years of Epic build experience preferred* Previous operational, project management, and organizational skills preferred* Clinical knowledge of how various medications should be ordered preferred* Familiarity with pharmacy workflows, including dispensing and clinical monitoring preferred* Ability to work effectively with all levels of employees including senior leadership* Ability to work evenings, nights, and weekends as necessary.* Proficiency in computer software (i.e. Microsoft Office).* Ability to recognize, analyze, and solve a variety of problems.* Ability to communicate effectively in both oral and written form.* Ability to lead, motivate, develop and train others.The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit to learn more about our points of pride.The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.