Epic Senior Analyst, Ambulatory/ Bones

University of Miami; United States; Remote; USD 100,000 - 140,000; Full time

Job summary

The Epic Senior Analyst, Ambulatory/Bones at University of Miami Health System (UHealth) leads Epic configuration, builds and modifies complex applications, and collaborates with stakeholders to optimize workflows in ambulatory/bone clinics. You will mentor junior staff, participate in testing and on-call rotations, and ensure solutions meet clinical needs.

A Bachelor's degree and Epic certifications plus 5+ years' healthcare IT experience are required; on-site work in South Florida with

Qualifications

• Bachelor’s degree in a related field and Epic certifications.
• Minimum of 5 years’ healthcare IT experience.
• Strong communication, leadership and training abilities.

Responsibilities

• Collaborate with stakeholders to optimize Epic configuration and access.
• Serve as primary end-user support contact for Epic Ambulatory/Bones.
• Lead design, build, implementation and maintenance of Epic modules.
• Initiate testing and document workflow designs.
• Mentor junior analysts in day-to-day operations and tickets.

Skills

Collaboration

Communication

Leadership

Problem solving

Education

Bachelor’s degree

EpicCare Ambulatory Certification

Kaleidoscope Certification

Bones Certification

Tools

EpicCare Ambulatory

Kaleidoscope

Bones

Microsoft Office

Job description

Current Employees:

The University of Miami Health System, “UHealth”, IT Department has an exciting opportunity for a Full-Time Epic Senior Analyst, Ambulatory/Bones.

The Epic Senior Analyst initiates the implementation, builds, and modifies complex applications, and collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues.

• Collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access.
• Serves as a primary support contact for application end‑users.
• Initiates the design, development, implementation, and maintenance of the application.
• Initiates all phases of testing and the documentation of workflow design.
• Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
• Initiates the identification of issues and guides the work to resolve them.
• Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day‑to‑day operations.
• Collaborates with trainers on application changes and new features to develop documentation and training strategies.
• Works with stakeholders, the business community, and end users to ensure the application meets UHealth’s business/clinical needs.
• Participates in on‑call rotations and support and attend and participates in, applicable committees.
• Maintains regular communication with team members, including participating in weekly project team meetings.
• Reviews the status of projects and issues on an ongoing basis with leadership.
• Remains knowledgeable about UHealth’s policies, procedures, and business operations.
• Adheres to University and unit‑level policies and procedures and safeguards University assets.

Department Specific Functions:

As an Epic Senior Analyst, Ambulatory/Bones, you will report to the Senior Manager and will be responsible for:

• Providing oversight and leadership to Associate Epic Analysts and Epic Analysts on the team
• Initiating the implementation, build, and modification of the application
• Collaborating with key stakeholders, end‑users, and application team members to optimize the application’s configuration, function, and access
• Supporting junior staff members in day‑to‑day operations and resolving application issues

This list of duties and responsibilities is not intended to be all‑inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS:

• Bachelor’s degree in relevant field
• EpicCare Ambulatory, Kaleidoscope, and Bones Certifications required
• Minimum of 5 years of experience, preferably in healthcare or healthcare‑related organization
• Previous operational, project management, and organizational skills
• Familiarity with physician practices’ workflows, hospital outpatient departments and patient experiences preferred
• Familiarity with ophthalmology physician practices’ workflows preferred
• Understanding of a wide array of integration points, including scheduling, lab, radiology, billing, imaging, and inpatient clinical preferred
• Ability to work evenings, nights, and weekends as necessary.
• Proficiency in computer software (i.e. Microsoft Office).
• Ability to recognize, analyze, and solve a variety of problems.
• Ability to communicate effectively in both oral and written form.
• Ability to lead, motivate, develop and train others.

Any appropriate combination of relevant education, experience and/or certifications may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida’s only university‑based health system, provides leading‑edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub‑specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We’re the challenge you’ve been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:

Full time

Employee Type:

Staff