Epic Professional Billing Analyst

CereCore; United States; In loco; USD 80.000 - 110.000; Tempo pieno

Descrizione del lavoro

The Epic Analyst II at CereCore serves as a key Epic clinical IT resource for facility implementation and support, reporting to the Manager of Epic Services. You will help with Epic EHR activities and second-level incident resolution.

You will work across facilities to test, implement, train, and standardize Epic modules, maintain operations, and travel up to 25% to client sites. Epic PB Certification and experience are highly preferred.

Competenze

• Epic PB Certification required.
• Working knowledge of Epic technology.
• Experience with Epic workflows.
• Demonstrated ability to build relationships across clients/vendors.
• Strong written and verbal communication skills.
• Ability to multi-task and drive initiatives.
• Ability to train end users.

Mansioni

• Assist Epic team with clinical IT activities.
• Provide Tier 2 incident support and resolution.
• Participate in module testing and implementation.
• Develop build docs and functional test scripts.
• Deliver hands-on training at facilities.
• Promote standardization and integration of Epic apps.
• Present changes to stakeholders and manage Change Management.
• Travel up to 25% as needed.

Conoscenze

PB Certification

Epic workflows

Communication

Multi-tasking

Independence

Training ability

Security awareness

Formazione

Bachelor's Degree preferred

Strumenti

Microsoft Office

Epic Software

Descrizione del lavoro

As a member of the CereCore team, the Epic Analyst II serves as a key Epic clinical IT resource for facility implementation and support. The Epic Analyst II works under the guidance of the Manager of Epic Services to perform their duties.

Primary responsibilities include assisting the facility's Epic EHR systems team on clinical IT activities, and second level support to resolve incidents, and participation in upgrade/SU or new module/application testing and implementation for the facility. This individual works with other Epic team members and our facilities to deliver hands‑on training as needed, and to implement corporate and division standardization, utilization, integration and optimization plans.

The Epic Professional Billing Analyst II is expected to spend time within our facilities and critical areas to maintain a firm understanding of operations and ensure development and solutions solve the core ask/issue. Travel will be as necessary to complete the various departmental initiatives. Epic Professional Billing certification and experience highly preferred.

General Responsibilities

• Assists CereCore Epic team with clinical IT activities
• Provides incident/issue support through data gathering
• Works to troubleshoot and resolve Tier 2 level application-specific issue build/fixes
• Provides detailed issue resolution documentation
• Advanced knowledge in at least one Epic module
• Basic knowledge in at least one other Epic module
• Participates in module/application testing, and implementation
• Participates in software update testing
• Produces detailed build documentation and functional test scripts
• Completes test script updates
• Provides input to on policies and procedures, training, and best practices
• Present system configuration changes at Change Management meetings
• Demonstrates system functionality for end users and stakeholders
• Presents design and build changes to stakeholders for approval
• Works with team members and facilities to deliver advanced Tier 2 level hands‑on training as needed
• Works with team members and facilities to actively promote and support corporate/division standardization, utilization, integration and optimization plans for the Epic applications.
• Communicates workflows to end users
• Creates training aids and tip sheets
• Participates in incident support, design and end user/stakeholder meetings as a member of the Epic CereCore team.
• Promotes system security and patient confidentiality and helps ensure compliance
• Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.)
• Assists in identifying and communicating referrals to support Sales and Business Development
• Adheres to Code of Conduct and Mission & Value Statement
• Participates in special projects as needed and performs other duties as assigned
• Represent CereCore and HCA while working/interacting with external partners
• Travel as required; anticipated < 25% travel.
• Other duties as assigned

Knowledge, Skills and Abilities

Required

• Epic Professional Billing (PB) Certification
• Working knowledge of Epic technology
• Experience with Epic workflows
• Exceptional ability to build and maintain relationships across multiple clients and vendors
• Demonstrated ability to communicate effectively with team members and stakeholders both verbally and in writing
• Strong ability to multi-task, and execute on new initiatives
• Ability to express technical knowledge clearly
• Ability to absorb technical knowledge quickly
• Demonstrated customer orientation skills
• Ability to work independently on tasks and projects
• Effective time management skills, critical and creative thinking
• Demonstrated teaching abilities
• Demonstrated advanced computer skills

Preferred

• Understanding of clinical operations and processes
• Experience with at least one healthcare organization
• Proficiency with Microsoft Office

What qualifications you will need:

• Bachelor's Degree preferred
• Three or more years of relevant work experience
• Travel up to 25%

Certificate/License

• Epic Professional Billing Certification required
• Additional Epic Application Certification/Proficiency preferred

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.